Anaaliyah Murray
Dunkin Doughnuts
MANCHESTER
3
years of professional experience
Adaptable Crew Member experienced in delivering exceptional customer service and fostering teamwork. Maintained organized environments while efficiently handling transactions and contributing to positive team dynamics. Focused on enhancing customer satisfaction and supporting operational efficiency in high-pressure settings.
Work History
Crew Memeber
1 Year 11 Months- Prepared and served beverages and food items to ensure customer satisfaction.
- Assisted team members during peak hours, enhancing workflow efficiency.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Maintained cleanliness and organization of work area, adhering to safety standards.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Team Leader
1 Year 5 Months- Trained and mentored team members on safety protocols and operational procedures.
- Coordinated scheduling and staffing to optimize workforce productivity during peak times.
- Implemented process improvements that enhanced ride efficiency and reduced wait times.
- Led daily operations to ensure efficient guest service and satisfaction.
- Monitored performance metrics to identify areas for operational enhancement and training needs.
Education
No Degree - General Studies
Skills
Customer service
Multitasking and organization
Problem-solving
Clear communication
Cash handling
Cash handling
Time management
Teamwork and collaboration
Timeline
Crew Memeber
Dunkin Doughnuts
08.2024 - 07.2026Read More
Team Leader
Six Flags
03.2023 - 08.2024Read More
Phoenix Springfield MA
No Degree from General Studies
Read More