Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Beatriz Da Rocha Silva

Tarpon Springs,FL

Summary

Dynamic and dedicated professional with a strong background in customer service, honed at Wendy's. Proven ability to enhance customer engagement and streamline operations through effective team collaboration and cash handling. Recognized for maintaining high standards of cleanliness and organization while adapting to fast-paced environments.

Overview

2
2
years of professional experience

Work History

Crew Member

Wendy's
01.2025 - Current
  • Provided exceptional customer service in fast-paced environment.
  • Assisted with food preparation and maintained cleanliness of workstations.
  • Operated point-of-sale systems efficiently during peak hours.
  • Collaborated with team members to ensure timely order fulfillment.
  • Supported inventory management through restocking supplies as needed.
  • Learned and adhered to safety and hygiene standards consistently.

Server

Five Star Senior Living
06.2023 - 10.2023
  • Provided exceptional customer service to enhance dining experience.
  • Efficiently managed guest orders using POS systems.
  • Assisted in training new staff on menu items and service protocols.
  • Maintained cleanliness and organization of dining area and tables.

Education

Tarpon Springs High School
Tarpon Springs, FL

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Customer engagement

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Crew Member

Wendy's
01.2025 - Current

Server

Five Star Senior Living
06.2023 - 10.2023

Tarpon Springs High School

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