Ana Beatriz Da Silva
San Mateo,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Server Assistant Manager
Espetus Churrascaria
San Mateo, CA
08.2020 - 08.2024
- Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
- Planned work schedules for servers based on expected business volume.
- Regularly inspected dining areas for tidiness, cleanliness and appearance.
- Maintained accurate records of daily transactions such as sales, invoices and payments.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Delegated work to staff, setting priorities and goals.
Head Hostess
Espetus Churrascaria
San Mateo, CA
11.2017 - 06.2020
- Provided excellent customer service to ensure guest satisfaction.
- Assisted with seating arrangements for large groups and special occasions.
- Answered telephone to provide dining information and take reservations.
Education
GED -
Westmoor High School
Daly City, CA05-2017
Skills
- Autodidact
- Superb Customer Service
- Employee Scheduling
- Crew Coordination
- Wordsmith - Writing and Speech
- Creative
Languages
English
Native/ Bilingual
Spanish
Full Professional
Portuguese
Native/ Bilingual
Timeline
Server Assistant Manager
Espetus Churrascaria
08.2020 - 08.2024
Head Hostess
Espetus Churrascaria
11.2017 - 06.2020
GED -
Westmoor High School
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