Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Beatriz Da Silva

San Mateo,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Server Assistant Manager

Espetus Churrascaria
San Mateo, CA
08.2020 - 08.2024
  • Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
  • Planned work schedules for servers based on expected business volume.
  • Regularly inspected dining areas for tidiness, cleanliness and appearance.
  • Maintained accurate records of daily transactions such as sales, invoices and payments.
  • Investigated and resolved complaints regarding food quality, service or accommodations.
  • Delegated work to staff, setting priorities and goals.

Head Hostess

Espetus Churrascaria
San Mateo, CA
11.2017 - 06.2020
  • Provided excellent customer service to ensure guest satisfaction.
  • Assisted with seating arrangements for large groups and special occasions.
  • Answered telephone to provide dining information and take reservations.

Education

GED -

Westmoor High School
Daly City, CA
05-2017

Skills

  • Autodidact
  • Superb Customer Service
  • Employee Scheduling
  • Crew Coordination
  • Wordsmith - Writing and Speech
  • Creative

Languages

English
Native/ Bilingual
Spanish
Full Professional
Portuguese
Native/ Bilingual

Timeline

Server Assistant Manager

Espetus Churrascaria
08.2020 - 08.2024

Head Hostess

Espetus Churrascaria
11.2017 - 06.2020

GED -

Westmoor High School

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Ana Beatriz Da Silva