Hi, I’m
ANA BEATRIZ LIMA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level at any position. Ready to help team achieve company goals.
Overview
1
year of professional experience
3
Languages
Work History
Hanna Business Management
Customer Assistant
01.2024 - Current
Job overview
- Maintained a clean and organized office environment, promoting an inviting atmosphere for clients.
Managed multiple tasks simultaneously, maintaining composure under pressure. - Supported promotional events by setting up presentations and involving clients in service explanations, training and mentoring.
- Communicated effectively with clients to answer questions about services, training or office policies.
- Improved customer satisfaction by addressing and resolving complaints quickly and professionally.
- Collaborated with colleagues to ensure uninterrupted customer service during periods of high traffic.
- Answered customer questions about services, training and mentoring and promoted important items and events.
- Listened to customers' needs and desires to identify and recommend the best products.
My Aunt
Personal Organizer Helper
12.2023 - 01.2024
Job overview
- Transformed disorganized spaces into functional areas through strategic furniture placement and storage solutions.
- Improved client decision-making skills related to possessions through coaching on prioritization techniques and establishing clear criteria for item retention or removal.
- Established trust with clients by maintaining confidentiality, respecting personal boundaries, and adhering to the highest professional standards.
By Recommendations
Babysitter
09.2023 - 11.2023
Job overview
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
Cleaner Companies
Housekeeper
03.2023 - 08.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Colégio Adventista De GopoúvaGopoúva, Guarulhos SP, Brazil
High School Diploma
12.2022
Skills
- Team Cooperation
- Goal-Driven
- Friendly and Helpful
- Creative Thinking
- Strong Communication and Interpersonal Skills
- Honest and Dependable
- Organization
- Active Learning
- Customer Service
- Learning Skills Development
- Creative Design Layouts
- Teamwork Skills
Additional Information
volunteering:
Helper at church - Christian Congregation in United States
I contribute by taking care of the children, instructing them, counseling them, helping them to memorize verses and also to communicate with their parents.
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Company CultureHealthcare benefitsFlexible work hoursWork-life balanceInterests
Learning Languages
Music
Photography
Travel
Reading
Timeline
Customer Assistant
Hanna Business Management
01.2024 - Current
Personal Organizer Helper
My Aunt
12.2023 - 01.2024
Babysitter
By Recommendations
09.2023 - 11.2023
Housekeeper
Cleaner Companies
03.2023 - 08.2023
Colégio Adventista De Gopoúva
High School Diploma
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