Anabel Alexis

• Work in both the Emergency Department (ED) and Intensive Care Unit (ICU), also known as SPCU, assisting with direct patient care and daily hospital operations
• Help patients with bathing, dressing, mobility, and overall comfort while keeping a close eye on their condition
• Take and record vital signs, collect specimens for testing, and ensure accurate documentation in EHR/EMR systems
• Set up and prepare treatment rooms, making sure everything is fully stocked and ready to go
• Assisted nurses and physicians with procedures, emergency situations, and patient monitoring
• Provide emotional support and reassurance to patients and their families during difficult moments

• Provided companionship to clients through conversation, reading, and other activities.
• Assisted with daily living activities such as light housekeeping, meal preparation, and errand running.
• Observed changes in client's physical or mental condition and reported them to the appropriate personnel.
• Organized recreational activities for clients that promote physical and mental well-being.
• Encouraged independence by helping clients complete tasks on their own when possible.
• Created a safe environment for clients while promoting their dignity and respect at all times.
• Helped clients get in and out of beds and wheelchairs.

• Providing personalized care to patients with intellectual and developmental disabilities, working in dynamic residential and inpatient settings
• Liaising closely with multidisciplinary care teams to develop and implement individualized support plans depending on each client's unique needs
• Aiding with daily living activities and helping clients live independent and meaningful lives
• Administering medication, monitoring health status, and responding promptly and decisively to changes and concerns
• Maintaining detailed and accurate records of client progress, incidents, and care plans, ensuring compliance with regulations
• Nurturing and maintaining fruitful relationships with clients, family members, and other healthcare professionals, continuously strengthening the support network.
• Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Provided assistance to medical staff in performing minor surgical procedures.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
• Conducted EKGs, and other diagnostic tests as requested by the physician.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.

• Headed all operational functions of the salon, from internal administration to sales, marketing, staff performance management, and client relationship management, driving revenue, efficiency, and customer satisfaction.
• Established and maintained a robust framework of policies, procedures, and best practices to enable efficient and cost-effective day-to-day business operations.
• Managed the salon's calendar, scheduling customers and stylists effectively to maintain peak productivity and maximize revenue.
• Oversaw inventory management and purchasing, negotiating advantageous contracts, cultivating productive relationships with suppliers, and sourcing new products to drive sales.
• Planned and coordinated inventive marketing and branding initiatives, outperforming all goals and metrics and sustaining a steady increase in revenue.
• Reinforced a client-centric organizational culture aimed at exceeding customer expectations and maintaining stellar customer satisfaction and retention rates.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.

· Accomplished a broad range of customer-facing, clerical, and administrative duties.

· Managed complex calendars, scheduled customers, maintained phone lines, answered X+ calls daily, and answered customer queries and requests, maintaining an unwavering commitment to exceeding expectations while exceeding all sales goals and metrics.

· Took lead in addressing customer issues and complaints, providing prompt and decisive resolutions to reinforce brand standards and ensure customer satisfaction.