Anabel A Anandhapriya

12/30/2022 - 01/28/2025. Full time (40 Hrs per week)

As an USAID Institutional Contractor, Functioned as a Health Information Systems Advisor in the Health Informatics Branch, Strategic Information, Evaluation & Informatics Division, Office of HIV/AIDS, Global Health Bureau for the PEPFAR (United States President's Emergency Plan for AIDS Relief) Program

• Served as Activity (Project) Manager providing oversight of Implementing partners by monitoring the implementation of Digital Health IT Project activities against timelines, budget, Key Performance Indicators KPIs, providing inputs into, reviewing and providing feedback on project artifacts and deliverables, adjusting scope of the work plan to align with changing priorities and resources, ensuring software procurements were 508 Compliant, etc.
• Effectively collaborated with cross-functional teams and multiple stakeholders in distributed environments, to discuss strategic priorities, design and implement Enterprise Digital Health IT Projects (Ex: EHRs, Lab, Pharmacy & Logistics Information Systems, Shared Applications, Community Systems, DHIS2 Dashboards etc.), including participating in Temporary duty travels to customer sites when required
• Developed strong relationships with clients through regular communication and excellent customer service
• Participated in ongoing professional development opportunities (Digital Health Conferences, Community of Practices, etc) to stay current with industry trends and best practices, ensuring strategic advice was provided to clients at all times
• Facilitated health informatics workshops (and trainings) to build capacity for Ministries of Health Leadership, Implementing Partners, and USAID Mission Staff
• Developed Training materials (IT Project Management, Privacy & Security), Authored Guidance documents (508 Compliance), Digital Health Conference Abstracts, PEPFAR's Data & Systems Transformation Roadmap, Position Papers, and contributed to contract proposals
• Mentored junior advisors, fostering a supportive team environment focused on growth and learning

06/07/2021 - 12/29/2022. Full time (40 Hrs per week)

Same role & responsibilities mentioned under Credence Management Solutions, LLC. (USAID/PEPFAR Contract transitioned from CAMRIS to Credence)

03/16/2020 - 06/04/2021, Full time (40 Hrs per week)

• Proactively identified areas of opportunity to drive continuous improvement efforts through review and analysis of Mayo Clinic's publicly reported hospital data and quality metrics (Centers for Medicare & Medicaid Inpatient & Outpatient Quality Programs, The Joint Commission, State Reporting Quality Programs, and External Rankings & Rating Organizations)
• Supported executive decision-making by engaging with Stakeholder User Groups across the organization, to gather business requirements, providing recommendations for insightful Tableau dashboard development
• Led the Knowledge Management Effort within the Quality Department to build a Knowledge Base & Metadata Management on the Collibra Metadata Platform of Mayo Clinic's quality metrics

07/18/2018 - 10/16/2019, Full time (40 Hrs per week)

As a senior team member on the Incident Management and Support Team for the HIPAA Compliant Medicare & Retirement Medical Claims Processing System on the Mainframe Platform,

• Acted as a liaison between the Business Development, and Testing teams to understand issues, perform root cause analysis, brainstorm solutions and workarounds, offer recommendations, follow up with responsible teams to ensure user satisfaction with timely resolution of issues opened in ServiceNow
• Translated and presented technical concepts and information into terms that business users and non-technical leadership could easily comprehend
• Delivered outstanding customer support by collaborating with cross-functional teams to resolve complex issues, promptly addressing user raised concerns (Recognized with 4 BRAVO Performance Awards)

05/22/2017 - 10/31/2017, Full time (40 Hrs per week)

Team lead for the States and Federal Partner Testing area, in support of CMS's New Medicare Card Project

• Led Enhanced Integration Testing (EIT) Analysis of Requirements (Program Level, System Change Request Level Business, System/Functional), Test Scenario Specifications, Interface Control Documents, and other relevant documents to identify Testing Gaps, Requirement / Test Case Traceability Gaps to identify Testing Gaps, and create Test Scenarios to reduce risks associated with implementation
• Led kick-off and ongoing meetings with System and Business Owners to discuss EIT Scope and testing progress for Change Request's (CR) identified for EIT testing
• Identified and Documented Action Items arising from customer discussions, reviews and other sources and following up on Action Items with the Assignee's until closure
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making
• Facilitated Tabletop Exercises simulating high-risk business processes involving system and business owners from multiple federal agencies

02/16/2016 - 02/24/2017, Full time (40 Hrs per week)

As a senior team member on the Business Intelligence/Extract Transform & Load team,

• Performed end-to-end process to fulfill FOIA (Freedom of Information Act), DOJ (Dept. of Justice), other extract requests, by eliciting requirements from business users, translating and mapping business requirements to technical specifications, developing, testing, and delivering extract files (from CMS's Data Warehouse - Integrated Data Repository and legacy files), using
  Mainframe Batch Processes and SAS Enterprise BI Applications, including user acceptance to close the feedback loop
• Reduced report turnaround times by optimizing workflows and automating existing Mainframe report extract processes (Resulted in 2 CMS Award Fees for Mantech)
• Enabled smooth hand-off to stakeholders by developing standard operating documents for ongoing and new data extracts
• Provided Mainframe Technical Assistance to team members, and mentored junior resources

11/03/2014 - 02/10/2016, Full time (40 Hrs per week)

Functioned as a senior team member on the Design and Review Group;

• Performed Business and Impact Analysis of CMS's Ongoing Change Service Requests, Production Support Tickets for the HIPAA Compliant Medicare claims processing system (on the Mainframe Platform) to review and design changes required to implement enhancements and issues reported by customers
• Collaborated with users across the business areas and stakeholders to review and document functional and technical changes required, providing Level of Effort estimates using the Requirement Traceability Matrix Software following in house estimation standards
• Collaborated closely with cross-functional teams to gather requirements, design and develop robust software solutions to meet client requirements for functionality, scalability, and performance that exceeded customer expectations

04/01/2013 - 10/27/2014, Full time (40 Hrs per week)

• Functioned in the capacity of a technical lead (for the Lockheed Contractor Staff) at the Office of Enterprise Support, Architecture, and Engineering (OESAE), Division of Validation and Testing Technology (DVTT), and Validation Database (VDB) at the Social Security Administration (Client), systematically adding Social Security files (in different formats and data stores) to the VDB Application on the Mainframe Platform.
• Led project kick-off and ongoing technical meetings, planning, problem resolution meetings, project review, and status meetings with the end-client (SSA).
• Developed VDB system PDF documentation, operating procedures for the VDB batch update processes for the various SSA files added to the VDB.

Worked at various client locations.

12/11/2006 - 03/29/2013, Full time (40 Hrs per week)

Functioned as a senior technical member on several mainframe development/maintenance projects at various client locations. These include Auto Insurance for Progressive Insurance (Cleveland, OH), Country Insurance & Financial Services (Bloomington, IL), Stays Processing for Marriott International (Bethesda, MD), and Lockheed Martin/Social Security Administration (Woodlawn, MD)

11/28/2005 - 11/17/2006, Full time (40 Hrs per week)

Functioned as a team member on the Front-End System area developing and maintaining code on the mainframe for the different sub-system areas such as Scrubber, Claims Edits, 837s, and Pricing within the HIPAA Compliant Healthcare Claims Processing System for all Blue Cross Blue Shield Plans

1/17/2005 - 11/21/2005, Full time (40 Hrs per week)

Functioned as a team member working on several Mainframe development / maintenance projects for the Accenture Mainframe Capability

03/04/2002 - 03/31/2004, Full time (40 Hrs per week)

Functioned as a team member working on several Mainframe development / maintenance projects for MetLife Insurance Vantage One Application