Anabel Arenas Martinez
Escondido,CA
Summary
Highly Motivated and self disciplined Medical Assistant. A committed bilingual individual fluent in both Spanish and English with strong communication skills with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Escondido Dermatology Inc.
03.2016 - 03.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries and biopsies, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced clinic efficiency by assisting physicians with routine exams, procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Clinical Representative/Environmental Services Housekeeper
ABM Industries-Kaiser Permanente
02.2015 - 02.2016
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Cleaned elevators, glass, and planters in public areas.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout facility.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in work environment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Store Manager
Conoco Philips Gas Station / Circle K
01.2009 - 02.2015
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
Medical Assistant Certificate
United Education Institute
San Marcos, CA06.2012
GED -
Escondido Adult School
06.2013
Skills
- HIPAA Compliance
- Medical Terminology
- Patient appointment Scheduling
- Attention to Detail
- Problem-Solving
- Positive Attitude
- Multitasking and Organization
- Patient Flow Management
- Patient care Coordinator
- Bilingual in Spanish
Certification
● AHA BLS Provider - 05/01/2024
Timeline
Medical Assistant
Escondido Dermatology Inc.
03.2016 - 03.2024
Clinical Representative/Environmental Services Housekeeper
ABM Industries-Kaiser Permanente
02.2015 - 02.2016
Store Manager
Conoco Philips Gas Station / Circle K
01.2009 - 02.2015
Medical Assistant Certificate
United Education Institute
GED -
Escondido Adult School