Collaborative healthcare leader with dedication to partnering with colleagues to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings to achieve operational goals.
Overview
17
17
years of professional experience
1
1
Certification
1
1
Language
Work History
Senior Manager High Risk OB Antepartum-Interim
Swedish First Hill
02.2024 - Current
Achieved operational excellence by streamlining processes and implementing best practices.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Promoted culture of continuous learning through support of shared governance and fostering collaboration.
Direct oversight of multi campus OB flex float nursing pools of over 50 direct reports.
Ambulatory Care Leader-Interim
Cook County Health System
08.2023 - 02.2024
Increased team productivity by streamlining communication and implementing effective project management strategies.
Developed and executed strategic plans for business growth, resulting in increased patient volume, access and revenue.
Managed 30 employees, budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
Senior Manager-Interim
Sutter Health Eden Medical Center
03.2023 - 07.2023
Achieved operational excellence by streamlining processes and implementing best practices.
Improved team performance by providing comprehensive training and fostering collaborative work environment. Managed 60 direct reports.
Increased patient engagement timely concern or suggestion resolution and closed loop communication.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Senior Executive Director-Interim
Providence Regional Medical Center
10.2022 - 02.2023
Led cross-functional teams to achieve organizational objectives, improve overall productivity and attain revenue capture.
Drove operational excellence by identifying areas of improvement within organizational systems and processes.
Championed organizational change by effectively communicating vision, strategy, goals and expectations to employees at all levels.
Mentored future leaders as part of succession planning efforts ensuring continued success in healthcare.
Service Line oversight of over 200 full time employees.
Director Patient Care Services
University of Illinois Hospital and Health Sciences System
03.2017 - 10.2022
Increased company revenue by streamlining processes and implementing cost-saving measures.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth. Managed 50 direct reports.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Boosted patient engagement rates through daily rounding and prompt resolution of issues.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Spearheaded successful opening of Obstetric Emergency Department resulting in community visibility of UI Health. Access to healthcare for pregnant persons in all phases or pre and post natal care
Co Led Pediatric Critical Care managed 10 direct reports
Co Led Mother Baby and Lactation Services with 15 direct reports.
Patient Care Manager Multispecialty Surgical Svc
University of Chicago Medicine
08.2013 - 01.2017
Developed strong interdisciplinary team collaboration, resulting in improved patient outcomes.
Promoted positive work environment by fostering effective communication, teamwork, and employee engagement. Achieved staff turnover rate of 8.4%
Reduced length of stay through diligent discharge planning and thorough patient education and Project WALK, early ambulation.
Spearheaded initiatives to improve overall patient experience, leading to increased patient engagement and employee engagement scores and positive reviews.
Implemented evidence-based practices in patient care, resulting in improved health outcomes and lower VTE, SSI rates.
Director Critical Care
St. Luke's Baptist Health System
08.2012 - 08.2013
Increased company revenue by streamlining processes and implementing cost-saving measures.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Achieved GOLD Standard designation for Stroke Care.
Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale for over 55 FTE.
Critical Care Patient Care Manager
University of Chicago
03.2009 - 08.2012
Worked with teams to define quality metrics, practices to achieve regulatory and accreditation compliance.
Responded to emergency situations and provided support to promote patient and employee safety and wellbeing.
Streamlined patient flow by optimizing resources of bed capacity and interdisciplinary staff.
Spearheaded and implemented new roles and department to expand scope of engagement. Patient Care Support Nurse Navigator. Managed 50 direct reports.
Implementation and Development of Leader Rounding using Press Ganey platform.
Critical Care Charge Nurse
University of Chicago
03.2008 - 03.2009
Enhanced patient care by implementing evidence-based nursing practices and protocols.
Mentored and supervised junior nurses, fostering supportive and professional work environment. Managed 20 direct reports.
Participated in quality improvement initiatives, contributing to development of best practices within department.
Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
Served as liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Practice Manager
Edward Hospital Services, Medical Group
01.2007 - 03.2008
Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Developed close working relationships with 35 multidisciplinary staff.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Education
Master of Science - Nursing Administration
Lewis University
Romeoville, IL
01.2011
Bachelor of Science - Nursing
Lewis University
Romeoville, IL
01.2000
Skills
Motivating Teams
Process & Quality Improvement
Team Collaboration
Strategic Planning
Emergency Response
Adaptability and Flexibility
Financial Acumen
Operations Management
Certification
Advanced Cardiac Life Support, 11/2025
Basic Life Support, 11/2025
Nurse Executive Basic Certification, 11/2025
Active Registered Nurse Licenses, CA, IL, WA
Activities
American Organization of Nurse Executive Fellowship completion, 2015
Project Walk: Evidence-Based Early Mobilization Program for the Medical Surgical Population -Podium Presentation. 2016 Evidence Based Practice National Conference, University of Iowa, Iowa City.
Reducing the Risk of Clostridium difficile Infection: Rethinking C. diff testing at UCM- Poster Presentation. 2016 Annual Quality Fair Symposium.
American College of Healthcare Executives, member
Timeline
Senior Manager High Risk OB Antepartum-Interim
Swedish First Hill
02.2024 - Current
Ambulatory Care Leader-Interim
Cook County Health System
08.2023 - 02.2024
Senior Manager-Interim
Sutter Health Eden Medical Center
03.2023 - 07.2023
Senior Executive Director-Interim
Providence Regional Medical Center
10.2022 - 02.2023
Director Patient Care Services
University of Illinois Hospital and Health Sciences System