Anabel Hewitt
Kerrville,TX
Summary
Driven Pharmacy Technician with Number years of experience and success in working within fast-paced Type pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of Type pharmacy operations. Conversational Language skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Walgreen's Pharmacy
08.2021 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Resolved third-party billing, computer system and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Promoted cost savings for patients by identifying available pharmaceutical manufacturer discount programs or suggesting alternative generic options when appropriate.
- Set up and modified patient profiles to include current medications and insurance details.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
- Set up and modified patient profiles in System to include current information such as medications and insurance details.
- Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Counted, measured and compounded medications following standard procedures.
PNA
Kerrville State Hospital
01.2021 - 12.2021
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Certified Nursing Assistant
Windcrest Health And Rehab
04.2018 - 02.2020
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Delivered high-quality care to Type patients in hospital facility.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Hilltop Nursing And Rehabilitation
06.2017 - 07.2018
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Delivered high-quality care to Type patients in hospital facility.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Transported patients between rooms and appointments or testing locations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Education
High School Diploma -
Tivy High School
Kerrville, TX06.2015
Skills
- Insurance processing
- Drug storage procedures
- Cash Register Operations
- Dispensing Medications
- Pharmacy Law Compliance
- Patient Profile Setup
- Mathematical Aptitude
- Pharmacy Software Proficiency
- Pharmacy Ethics
- Drug Interaction Software
- Data Entry
- Drug Interaction Monitoring
- Drug Classification
- Item Pricing
- Creative Thinking
- Professional Networking
- Equipment Cleaning and Maintenance
- Medication Reconciliation
- Pharmacy Management Software
- Manual and automated medication dispensing
- Wholesale Ordering
- Medical Coding
- Pharmaceutical Calculations
- Processing payments
- Heartsaver First Aid
- Inventory Management
- Stocking shelves
- HIPAA
- Insurance Verification
- Customer Service
- Heartsaver First Aid CPR AED
- Immunization Administration
- Workflow Optimization
- Customer Identification Checks
- Certified Pharmacy Technician (CPhT)
- Pharmacy and customer records management
- Patient confidentiality
- Medicare and Medicaid process
- Inventory Control
- Prescription Pricing
- Drug utilization review
- Team Coordination
- Insurance Billing
- Medication Documentation
- Medication Storage and Labeling
- Heartsaver CPR AED
- Order Verification
- Regulatory Compliance
- Staff Development
- Team Collaboration
- Drug Inventory Management
- HIPAA Compliance
- Receiving incoming supplies
- Analytical Thinking
- Staff Leadership
Certification
- CPhT - Certified Pharmacy Technician
Immunization Certification
Timeline
Senior Pharmacy Technician
Walgreen's Pharmacy
08.2021 - Current
PNA
Kerrville State Hospital
01.2021 - 12.2021
Certified Nursing Assistant
Windcrest Health And Rehab
04.2018 - 02.2020
Certified Nursing Assistant
Hilltop Nursing And Rehabilitation
06.2017 - 07.2018
High School Diploma -
Tivy High School