Anabel Landell

• Oversaw training and daily performance of staff
• Maintained office organization to support efficiency and professionalism
• Administered digital filing systems, keeping records well-organized and easily retrievable by staff
• Supported the Doctors with everyday tasks to make sure the day ran smoothly.
• Greeted and checked-out patients
• Scheduled and cancelled patient appointments as needed
• Oversaw all day-to-day office operations including answering and forwarding calls
• Generated financial reports for management review

Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.

• Supported back office procedures, including hiring and employment processes
• Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences
• Managed staff, prepared weekly work schedules and assigned specific job duties
• Worked at a register and conducted pick ups and loans
• Performed sales floor work, such as greeting or assisting customers, stocking shelves, and conducting inventory.

• Kept a well-organized and stocked inventory of ingredients and supplies to meet expected customer demands
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Managed staff and prepared weekly schedules for staff.