Summary
Overview
Work History
Skills
Timeline
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Anabel Minier

Astoria,NY

Summary

Experienced licensed real estate professional offering over 15years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Expertise in tenant relations, sales, marketing and business transactions

Overview

13
13
years of professional experience

Work History

Leasing Specialist

Milford MGMT
New York, NY
08.2019 - Current
  • Built and maintained strong relationships with potential residents and families to encourage and support move into community.
  • Analyzed current market conditions and competitor information to develop and implement marketing plans during the pandemic.
  • Resolved issues efficiently and enhanced customer satisfaction ratings.
  • Strategizes new ways to lease In a market during the pandemic where inventory went from 98% occupancy to less than half.
  • Worked on presentation offering new ideas to Leasing Director in ways to drive occupancy up.
  • Successfully Leasing up back to 99% occupancy working from home.

Leasing Associate

Stuytown/Peter Cooper
252 1st Ave , NY
03.2016 - 08.2019
  • Managed a community complex consisting of 110 red brick apartment buildings & over 12,000 apartment homes
  • Introduced and monitored effective lease renewal programs
  • Carefully screened applicants for tenancy
  • Verified that all customer complaints were handled promptly and appropriately
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
  • Leasing: Engage and develop in a high performing sales team with strong closing skills, exceptional customer service bias, effective communication skills, and strong commercial instincts and judgment
  • Ensure that inquiries (phone, email, web, walk-in, etc.) are successfully and consistently converted to active leads through effective sales and closing techniques
  • Engage in sales effectiveness and closing ratios to deliver a consistently messaged and curated prospective renter sales experience
  • Market Analysis: Monitor competitive landscape (pricing trends, incentives, broker feedback) for evaluating pricing levels and strategy.
    Reporting/Analysis: Provide daily reporting on key performance indicators such as traffic, lead sources, appointments, and leases.
    Verified income, assets and expenses and completed file tracking sheet for each applicant

On Site Leasing Manager

Lisa Management
626 Flatbush
01.2015 - 03.2016



  • Managed a new Lease up of 257 apartment homes.
  • Archived highest closing ratio during entire lease up & Top closer consecutively 5 Months in a row
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Communicated with landlord regarding building and tenant issues.
  • Evaluated and recommended changes in rental pricing strategies.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Market Analysis: Monitor competitive landscape (pricing trends, incentives, broker feedback) for evaluating pricing levels and strategy.
  • Reporting/Analysis: Provide daily reporting on key performance indicators such as traffic, lead sources, appointments, and leases.
  • Marketing Strategy: Manage listing quality and accuracy of apartment availability through different digital residential real estate channels and content providers and evaluate effectiveness of different advertising spending.

Leasing & Sales Representative

Town
88 Greenwich street
12.2009 - 03.2015
  • List and sell residential or commercial real estate
  • Negotiate purchase agreements and contracts with buyers and sellers
  • Host open houses and other events
  • Prepare market analysis to help determine property value
  • Educate clients on basic real estate procedures
  • Verify and disclose property facts to clients

Skills

  • Ability to prospect and qualify leads and identify customer needs
    *A strong negotiator and exceptional closer
  • Ability to positively influence peers on team and lead by example
  • Complex problem solving
  • Required to work 5 days a week, including weekends
    *Excellent written and oral and communications skill
  • Multi-tasking and management of multiple complex projects concurrently
  • Proficiency with Microsoft Excel
  • Onsite tours
  • Multi-site operations expert
  • I love Leasing & Saferent trained

Timeline

Leasing Specialist

Milford MGMT
08.2019 - Current

Leasing Associate

Stuytown/Peter Cooper
03.2016 - 08.2019

On Site Leasing Manager

Lisa Management
01.2015 - 03.2016

Leasing & Sales Representative

Town
12.2009 - 03.2015

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Anabel Minier