Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anabel Morales

Hialeah,FL

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Self-motivated CRC brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

12
12
years of professional experience

Work History

Coordinator's Assistant

Nova Research Institud
10.2023 - Current
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Entered data, generated reports, and produced tracking documents.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.

Licenciado Services Pharmaceuticos

Pharmacia San Antonio De Los Banos
09.2011 - 10.2021
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Suggested additional services to customers in order to meet upsell goals.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Documented problems and corrective actions to maintain records.

Education

Bachelor of Science - Licenciado Services Pharmaceuticos

Universidad De Sciences Medicas De Artemisa
Artemisa
07.2010

Skills

  • Consulting
  • Document Management
  • Contract Management
  • Business Administration
  • Administrative Leadership
  • Staff Supervision

Timeline

Coordinator's Assistant

Nova Research Institud
10.2023 - Current

Licenciado Services Pharmaceuticos

Pharmacia San Antonio De Los Banos
09.2011 - 10.2021

Bachelor of Science - Licenciado Services Pharmaceuticos

Universidad De Sciences Medicas De Artemisa
Anabel Morales