Experience in management and assistance in delegating in work team of 20 plus employees. I am a Visual thinker and team player of 3 years of experience of customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare Provider
Alvarez Child Care Center
06.2023 - Current
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Assistant Manager
Little Caesars
11.2018 - 06.2022
Supervised hourly and temporary personnel, providing work direction and reviewing work processes
Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered
Evaluated performance of associates and mentored underperforming employees on ways to improve
Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale
Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.
Fast Food Worker
Eli & Kathy's
09.2018 - 10.2018
Cleaned and disinfected food preparation areas, workstations, and equipment
Restocked low supplies during shifts, including meats, bread, cookware, vegetables, drinks, and napkins
Ensured that food was stored at the proper temperature as required by food safety regulations.
Early Childhood Educator at Haines City Child Development Center & Helpful Hands Child CareEarly Childhood Educator at Haines City Child Development Center & Helpful Hands Child Care