Dedicated home health care professional with a proven record of delivering compassionate client support and companionship at Heart Body & Mind. Expertise in vital signs monitoring and emergency response, coupled with exceptional interpersonal communication skills, contributes to enhanced patient well-being and safety. Achieved a 95% patient satisfaction rate through committed service and personalized care. Seeking to leverage experience to further improve client outcomes in a dynamic healthcare environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Home Health Aide
Heart Body & Mind
Fort Myers
06.2016 - 12.2024
Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Transported individuals to medical appointments and assisted with errands.
Provided emotional support and companionship to patients.
Assisted with personal care activities, such as bathing, dressing and grooming.
Helped client with medication self-administration.
Planned optimal meals based on established nutritional plans.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Recognized emergency situations and implemented appropriate procedures.
Delivered high level of assistance with cooking, meal preparation and shopping.
Engaged patients in recreational activities such as reading books or playing games.
Improved patient outlook and daily living through compassionate care.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Recorded daily notes about client conditions, treatments provided and progress made.
Maintained clean and well-organized environment for client happiness and safety.
Assisted clients with proper exercises and rehabilitation.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Assisted clients with bathing, dressing and incontinence care.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Home Health Aide (HHA)
BrightStar Care Home Healthcare Company
Venice
09.2016 - 01.2019
Administered prescribed medications under direction from physician.
Administered medications as instructed by physician or nurse practitioner.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Documented care provided and submitted notes to supervisor.
Monitored vital signs such as temperature, pulse rate, blood pressure .
Checked patients' pulse, temperature and respiration.
Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
Assisted with personal care activities, such as bathing, dressing and grooming.
Delivered high level of assistance with cooking, meal preparation and shopping.
Participated in developing individualized care plans based on medical orders and assessments.
Planned, prepared or served meals to patients according to prescribed diets.
Managed patient transportation and appointment scheduling.
Engaged patients in recreational activities such as reading books or playing games.
Directed patients in prescribed exercises or in use of braces or artificial limbs.
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Maintained confidentiality of patient information at all times as per HIPAA regulations.
Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Prepared meals and snacks according to prescribed diets.
Helped clients stay happy and healthy by providing mental and emotional support.
Assisted clients with bathing, dressing and incontinence care.
Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Transported clients to doctor appointments and social events.
Changed bed linens and maintained a clean living environment for the client's safety.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Planned optimal meals based on established nutritional plans.
Provided entertainment and companionship through conversation, reading, and board games.
Transported individuals to medical appointments and assisted with errands.
Assisted clients with proper exercises and rehabilitation.
Documented patient status and reported changes in care needs.
Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Provided emotional support and companionship to patients.
Recognized emergency situations and implemented appropriate procedures.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped client with medication self-administration.
Assisted with client personal care needs to foster independence and well-being.
Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Managed household errands and other essential duties.
Managed inventory and supplies to ensure materials were available when needed.
Completed day-to-day duties accurately and efficiently.
Custodian
Charlotte County Airport Authority
Punta Gorda Airport
07.2016 - 12.2016
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
Kept business entrances clean, tidy and professional in appearance.
Assisting with special projects related to custodial care as assigned by supervisor or manager.
Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
Checked inventory for required supplies and made lists for needed cleaning products.
Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Ensured that all equipment was properly stored after use.
Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Completed routine maintenance checks, notifying management of needed repairs.
Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
Followed safety processes for all manual and electric cleaning equipment.
Maintained accountability for building keys, master keys and access cards.
Adhering strictly to health and safety regulations while performing duties.
Notified building managers about needed repairs to maintain public safety.
Companion Aide
Heavenly Hearts Companion Services
Port Charlotte
09.2015 - 06.2016
Helped to create a positive atmosphere for the client by engaging in meaningful conversations.
Monitored client's condition by observing physical and mental status.
Built strong and trusting rapport with clients and loved ones.
Monitored clients' activity levels and helped prevent sedentary behavior.
Prepared nutritious meals according to individual dietary requirements.
Recorded client status progress and challenges in logbooks and reports.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Provided companionship and emotional support to clients.
Respected clients' privacy at all times while providing compassionate care.
Engaged with clients in meaningful conversations about current events or topics of interest.
Assisted with light housekeeping duties such as laundry, changing bed linens and tidying up living spaces.
Supported clients in maintaining a safe environment by helping them stay organized and ensuring that all safety protocols were followed.
Provided personal care services such as toileting assistance, help with ambulation and transfers from bed to wheelchair or walker.
Kept family members informed of changes in client's condition or needs.
Helped clients get in and out of beds and wheelchairs.
Assisted clients with maintaining good personal hygiene.
Encouraged clients to participate in recreational activities such as reading books, playing board games or going out for walks.
Collaborated with interdisciplinary team members to ensure optimal outcomes for each client served.
Deli Clerk
Publix
Punta Gorda
08.2015 - 11.2015
Adhered to health and safety standards while preparing food.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Responded to customer questions regarding product availability.
Stocked shelves with fresh items daily.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Assisted customers with selecting products from the deli case or menu board.
Tailored orders to address customer allergies and gluten concerns.
Assembled and served meals according to specific guest requirements.
Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Greeted customers in a friendly and professional manner.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Offered samples to promote and upsell specials.
Processed payments on cash register and counted back bills and change to patrons.
Adhered to health regulations regarding food handling and sanitation standards.
Operated cash register accurately and efficiently for customer transactions.
Maintained cleanliness of the deli area and equipment.
Cashier
Sam's Club
Port Charlotte
11.2013 - 07.2015
Welcomed customers, offering assistance to help find store items.
Issued receipts, refunds, credits or change due to customers.
Helped customers find specific products, answered questions, and offered product advice.
Conducted price checks for special orders or discounts as requested by customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Operated cash register or POS system to receive payment by cash, check and credit card.
Delivered high level of customer service to patrons using active listening and engagement skills.
Answered customers' questions and provided information on store procedures or policies.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Resolved customer complaints professionally in accordance with company policy.
Processed returned merchandise by strictly following store return and exchange procedures.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Checked personal identifications during alcohol and tobacco sales.
Verified customer age requirement for alcohol or tobacco purchases.
Processed customer payments quickly and returned exact change and receipts.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Counted and balanced cashier drawers.
Worked closely with front-end staff to assist customers.
Food Inspector
Tyson Food Corporation
Ponca City
05.2005 - 05.2007
Educated staff on current regulations governing food safety and sanitation measures.
Checked food storage areas, displays and equipment such as freezers and refrigerators to review temperatures, cleanliness, and stock.
Maintained visual control of condemned items until proper disposal procedures were completed.
Marked materials with grade or acceptance status.
Verified that products were labeled correctly according to applicable laws and regulations.
Inspected meat carefully to identify abnormal color or other factors suggesting consumption safety concerns.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Pig Meat Muscle Puller
Tyson Food Corporation
Madison
06.2004 - 12.2004
Coordinated with team members to meet daily production targets.
Kept work area clean at all times following proper sanitation protocols.
Performed light maintenance on machinery used during the pulling process as needed.
Followed quality control guidelines to ensure product integrity.
Operated a variety of machinery and tools safely and efficiently.
Operated equipment and machinery according to safety guidelines.
Education
Associate - Medical Assisting
Brown Mackie College
Miami, FL
01.2012
GED -
Central Wyoming College
Riverton, WY
05-1997
Associate of Science - Surgical Technology
Southern Technical College
Port Charlotte, FL
Skills
Home Health Aide (HHA)
Phlebotomy
Medical Office Experience
Venipuncture
Vital Signs
Patient Care
Medication Administration
Medical Scheduling
Meal Preparation
Laundry
Caregiving
Personal care
Medication administration
Vital signs monitoring
Nutritional meal planning
Patient documentation
Emergency response
Companionship support
Basic housekeeping
Client transportation
Independent living support
First aid and safety
Compassionate client care
Nutritional meal preparation
Clinical documentation and reporting
Dressing assistance
Meal preparation
Feeding assistance
Psychological support
Ambulation assistance
Personal care services
Transportation assistance
Patient transportation
Care plan implementation
Dementia support
Toileting assistance
Bedside care
Mobility support
Housekeeping
Recording vital signs
Medical charting
Interpersonal communication
Ambulation techniques
Light housekeeping
Personal hygiene assistance
Infection control
Patient care
Patient lifting techniques
Client documentation
Client safety and first aid
Certification
Level 2 Background, 09/01/15, Present.(Update every 5 years)
Certifications.
CPR/BLS Provider.09/9/2024-09/2026
OSHA.TB and Hepatitis
HIV/AIDS
HIPPA/COBRA.
Alzheimer's Disease
Elder Abuse,Neglect and Exploitation
Pain Management Acute/Chronic
Culture Competence
Domestic Violence
Trauma Spinal Cord Injuries
Communication with Cognitively Impaired Patients
Assistance with Self Administration of Medications
Willing To Relocate
Punta Gorda, FL
Port Charlotte, FL
North Port, FL
Languages
English, Fluent
Spanish, Fluent
Additional Information - Areas Of Expertise
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and tests (e.g., EKGs, hematology, urinalysis).
Answered phones, scheduled appointments, maintain medical records and patient processing, focused on the health concerns of patients.
Took patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, hematology and urinalysis).
Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations.
Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
Personal Information
Authorized To Work: US for any employer
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Home Health Aide (HHA)
BrightStar Care Home Healthcare Company
09.2016 - 01.2019
Custodian
Charlotte County Airport Authority
07.2016 - 12.2016
Home Health Aide
Heart Body & Mind
06.2016 - 12.2024
Companion Aide
Heavenly Hearts Companion Services
09.2015 - 06.2016
Deli Clerk
Publix
08.2015 - 11.2015
Cashier
Sam's Club
11.2013 - 07.2015
Food Inspector
Tyson Food Corporation
05.2005 - 05.2007
Pig Meat Muscle Puller
Tyson Food Corporation
06.2004 - 12.2004
Level 2 Background, 09/01/15, Present.(Update every 5 years)
Certifications.
CPR/BLS Provider.09/9/2024-09/2026
OSHA.TB and Hepatitis
HIV/AIDS
HIPPA/COBRA.
Alzheimer's Disease
Elder Abuse,Neglect and Exploitation
Pain Management Acute/Chronic
Culture Competence
Domestic Violence
Trauma Spinal Cord Injuries
Communication with Cognitively Impaired Patients
Assistance with Self Administration of Medications
Associate - Medical Assisting
Brown Mackie College
GED -
Central Wyoming College
Associate of Science - Surgical Technology
Southern Technical College
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