Anabel Valverde
Hialeah,FL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Miami International Airport
Miami, FL
06.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained up-to-date knowledge of store merchandise and policies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions, and offered product advice.
Daycare Teacher
Daycare & Preschool
Hialeah, FL
08.2023 - 12.2024
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Planned field trips to local parks and museums to enhance classroom curriculum.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Provided guidance on social development issues such as sharing, following directions.
- Taught basic language skills including reading readiness, phonics, writing.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Adapted teaching methods based on individual student needs.
- Administered medication according to doctor's orders when needed.
- Ensured safety of all children by monitoring playground equipment use.
- Observed health practices such as proper handwashing procedures.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Introduced learning activities and imaginative play to teach children to explore.
- Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Engaged with children on individual basis to build positive, trusting relationships.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Leasing Assistant
FPI Management
Hialeah, FL
03.2022 - 05.2024
- Assisted with the preparation and execution of lease documents for new tenants.
- Maintained accurate records of tenant contracts, leases, and payments.
- Organized and updated tenant files on a regular basis.
- Conducted market research to identify competitive rental rates in the area.
- Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
- Answered phone calls from prospective tenants and provided information about available rental units.
- Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
- Collected rent payments from tenants and processed them into accounting software.
- Prepared monthly reports summarizing occupancy levels, rents received, renewal rates.
- Scheduled viewings of rental properties with prospective tenants.
- Organized open house events to promote available rental units.
Sales Associate
CVS Pharmacy
Miami, FL
01.2020 - 02.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Arts - Physiology
Miami Dade College
Miami, FL11-2025
High School Diploma -
Hialeah Miami Lakes
Miami FL06-2022
Skills
- Retail loss prevention
- Promotional support
- Lead database management
- Energetic self-starter
- Positive and professional
- Excellent communication skills
- Excellent people skills
- Exceptional customer service
- Hospitality and accommodation
- Sales trends
- Problem-solving skills
- Child Care
- Daycare assistant
Certification
- RBT, Registered Behavior Technician
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Miami International Airport
06.2024 - Current
Daycare Teacher
Daycare & Preschool
08.2023 - 12.2024
Leasing Assistant
FPI Management
03.2022 - 05.2024
Sales Associate
CVS Pharmacy
01.2020 - 02.2022
- RBT, Registered Behavior Technician
Associate of Arts - Physiology
Miami Dade College
High School Diploma -
Hialeah Miami Lakes