Anabel Vasquez Dominguez
Odessa
Summary
Dynamic Store Leader with a proven track record at 7-11, excelling in team management and cash management. Enhanced store productivity through effective scheduling and employee engagement, achieving consistent sales targets. Skilled in problem-solving and merchandising, fostering a positive environment that drives customer loyalty and operational excellence.
Overview
11
11
years of professional experience
Work History
Store Leader
7-11 Convenience Store
10.2021 - 11.2024
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
- Elevated team performance with motivational approach and excellent training abilities.
- Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed efficient cash register operations.
Assistant Manager
Stripes Convenience Store
05.2019 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Ross Dress for Less
04.2015 - 12.2016
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Cashier
Pretzel Place
06.2013 - 06.2014
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma - Computer And Information Sciences
Cetis #98
Ojinaga, Chihuahua08.2013
Skills
- Store safety
- Store operations
- Team management
- Promotions planning
- Employee engagement
- Problem-solving
- Friendly and positive
- Store merchandising
- Team leadership
- Verbal and written communication
- Cash management
- Employee training
- Loss prevention procedures
- Payroll management
- Recruiting and hiring
- Bank and safe deposits
- Supply ordering
- Security system monitoring
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Cleaning and sanitizing
- Excellent communication
- Team cooperation
- Decision-making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Leader
7-11 Convenience Store
10.2021 - 11.2024
Assistant Manager
Stripes Convenience Store
05.2019 - 10.2021
Assistant Manager
Ross Dress for Less
04.2015 - 12.2016
Cashier
Pretzel Place
06.2013 - 06.2014
High School Diploma - Computer And Information Sciences
Cetis #98
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