Anabela Moreno
Queens,NY
Summary
- A hardworking Daycare Assistant diligently keeps children safe and secure while promoting learning and meeting basic care needs. Excellent people and problem-solving abilities with a diligent and focused nature. Child-focused with certification in Infant CPR and First Aid. Promotes learning at every age level. Skilled at managing supplies, cleaning work areas, and monitoring safety concerns in the interests of children and team members. Familiar with managing housekeeping needs, maintaining documentation, and planning different events.
- Professional Secretary with over a year of experience managing daily administrative support tasks and operations in the cosmetics industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
- Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with a talent for upselling. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from a dynamic team and bring value through retail experience.
Overview
6
6
years of professional experience
Work History
Preschool Afterschool Care Volunteer
Saint Joseph Catholic Academy
09.2017 - 06.2019
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Taught children to organize toys, wash hands, and share by leading by example.
- Offered tutoring and mentoring to school-aged children in need of additional support.
Secretary
Lobo Salon
08.2021 - 09.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Lead Sales Key Holder
Intimissimi
10.2023 - Current
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Implemented loss prevention strategies to minimize store shrinkage.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
Bachelor of Arts - Business Administration And Management
St Johns University
Queens, NY05.2027
High School Diploma -
St Johns Prepatory High School
Astoria, NY05.2023
Skills
- Social Skills Development
- Literacy Support
- Arts and Crafts
- Positive Reinforcement
- Child Supervision
- Adaptability
- Inventory Control
- Sales Presentations
- Store Operations
- Retail Sales
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Lead Sales Key Holder
Intimissimi
10.2023 - Current
Secretary
Lobo Salon
08.2021 - 09.2022
Preschool Afterschool Care Volunteer
Saint Joseph Catholic Academy
09.2017 - 06.2019
Bachelor of Arts - Business Administration And Management
St Johns University
High School Diploma -
St Johns Prepatory High School
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