ANA BELEN ALEMAN HERNANDEZ
Conway,AR
Summary
In my previous role as a Sales Assistant at a clinical laboratory, I was responsible for receiving and managing orders from both clients and suppliers. I also handled phone inquiries and responded to emails. My strong ability to build long-term client relationships allowed me to attract more customers and consistently meet our monthly targets. The recognition I received from the company motivated me to further enhance our client reception and service to various industries. I am very proud of what I accomplished, even though it wasn’t directly related to my field of study. I look forward to applying these skills and knowledge to future challenges.
Overview
5
5
years of professional experience
Work History
Nursing Student
IMSS UMF No. 77, Madero (Family Medicine Unit) and General Hospital of Tampico "Dr. Carlos Canseco"
- I provide courses to promote mental health, courses on sexual and reproductive health and prevention of risk behaviors for HIV, AIDS and STDs in schools and rural areas
- I participate in vaccination campaigns, population census, monitoring patients' health, cold chain management of vaccines.
Nursing Student
ISSSTE General Hospital of Tampico
- I educate patients about management of illnesses, administer medications and treatments, monitoring and administering medication and intravenous infusions, taking patient samples, pulses, temperatures and blood pressures, assistance patients in showering and bed baths, repositioning patients to prevent pressure injuries, application of standardized evaluating scales (for pain, predicting pressure ulcer risk, identifying fall risk), identify and report symptoms.
Nursing Student
IMSS Regional General Hospital no. 6, Madero
- I administrate medications and treatments, IV catheter Insertion, taking patient samples, pulses, temperature and blood pressure, assistance patients in showering and bed baths, repositioning patients to prevent pressure injuries, application of standardized evaluating scales (for pain, predicting pressure ulcer risk, identifying fall risk), providing pre- and post-operation care, preparing patients for exams and treatment, recording details and symptoms of patient medical history and current health, perform wound care, such as cleaning and bandaging them, assist in medical procedures.
Nursing Student
Madero civil hospital
- I provide pre- and post-operation care, prepare patients for exams and treatment, recording details and symptoms of patient medical history and current health, perform wound care, such as cleaning and bandaging them, assist in medical procedures.
Nurse of the imaging area, Occupational Health Nurse
Laboratory Lister
10.2022 - Current
- I perform a 12 lead ECG on a patients and audiometry test
- I encourage workers to take responsibility for their own health through health education and disease management programs, such as smoking cessation, exercise/fitness, nutrition and weight control, stress management, control of chronic illnesses and effective use of medical services
- I monitor vital signs
- I assist the doctor in exams like tomography and ultrasound
- I take patient samples
- I take covid-19 test to patients.
Social Service Nurse
Spanish Charitable Hospital of Tampico
06.2019 - 07.2020
- I record details and symptoms of patient medical history and current health, application of standardized evaluating scales (for pain, predicting pressure ulcer risk, identifying fall risk), providing pre- and post-operation care, teach patients and their families how to manage their illnesses or injuries, I formulate independent and interdependent nursing diagnoses
- I perform tracheostomy care, ostomy care
- I participate in Cardiopulmonary Resuscitation
- Hemodialysis and Dialysis care.
Sales Assistant
Lister Laboratorios De Analisis Clínicos
Tampico, Mexico
10.2020 - 05.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Developed loyal customer base by providing consistent, high-quality service.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Bachelor's Degree in Nursing -
UNE (Northeastern University)
Skills
- Proactive
- Fast Learner
- Time management skills
- Coordination and organizing skills
- Teamwork
- Creative
- Critical Thinking
- Flexible
- Adaptive
- Trustworthy
- Friendly
- Polite
- Loyal To The Principles And Values That The Institution Has
- Ambition
Coursescertifications
- 2nd state cancer congress and pediatric cancer course
- Basic Life Support (SVB-BLS)
- Lactation and breastfeeding
- Surgical nursing procedures, at UNE
- Nursing care, focused on family health
- Prevention and control of breast cancer
- 4th conference of nursing
- All about COVID-19 prevention
- NOM-030-STPS-2009 Preventive services of security and health at work
- Recommendations for a safe return to work (COVID-19)
- Mental Health Care in Emergency Situations
- Prevention and alertness of outbreaks in companies
- Training for a Healthy Return
- TOEFL ITP, score 530, 2020
- Interprofessional education
- Microsoft Office Specialist
Socialservice
- IMSS UMF No. 77, Madero (Family Medicine Unit) and General Hospital of Tampico "Dr. Carlos Canseco", 3 Months on each hospital, Nursing Student, Provide courses to promote mental health, courses on sexual and reproductive health and prevention of risk behaviors for HIV, AIDS and STDs in schools and rural areas, Participate in vaccination campaigns, population census, monitoring patients' health, cold chain management of vaccines
- ISSSTE General Hospital of Tampico, 6 Months, Nursing Student, Educate patients about management of illnesses, administer medications and treatments, monitoring and administering medication and intravenous infusions, taking patient samples, pulses, temperatures and blood pressures, assistance patients in showering and bed baths, repositioning patients to prevent pressure injuries, application of standardized evaluating scales (for pain, predicting pressure ulcer risk, identifying fall risk), identify and report symptoms
- IMSS Regional General Hospital no. 6, Madero, 9 months, Nursing Student, Administrate medications and treatments, IV catheter Insertion, taking patient samples, pulses, temperature and blood pressure, assistance patients in showering and bed baths, repositioning patients to prevent pressure injuries, application of standardized evaluating scales (for pain, predicting pressure ulcer risk, identifying fall risk), providing pre- and post-operation care, preparing patients for exams and treatment, recording details and symptoms of patient medical history and current health, perform wound care, such as cleaning and bandaging them, assist in medical procedures
- Madero civil hospital, 3 months, Nursing Student, Provide pre- and post-operation care, prepare patients for exams and treatment, recording details and symptoms of patient medical history and current health, perform wound care, such as cleaning and bandaging them, assist in medical procedures
- Spanish Charitable Hospital of Tampico, 06/2019 - 07/2020, Social Service Nurse, Record details and symptoms of patient medical history and current health, application of standardized evaluating scales (for pain, predicting pressure ulcer risk, identifying fall risk), providing pre- and post-operation care, teach patients and their families how to manage their illnesses or injuries, formulate independent and interdependent nursing diagnoses, Perform tracheostomy care, ostomy care, Participate in Cardiopulmonary Resuscitation, Hemodialysis and Dialysis care
Whyjoin
I always wanted to work in a hospital aimed for children and mothers, here in Mexico, we don't have many hospitals geared entirely towards them and this is a great opportunity to achieve my goal. I consider myself a very adaptable person who likes to have new challenges, I can provide all the knowledge I have and offer it to your institution, as well as study to reach a more competent level for you. I am not afraid of changes. I love team work and I have initiative.
Hobbies and Interests
- Pediatric area
- Neonatal Intensive Care Unit (NICU)
- Mother-Baby area
- Labor & Delivery area
- Know new areas that in Mexico are not so developed
- Help the sick ones
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Nurse of the imaging area, Occupational Health Nurse
Laboratory Lister
10.2022 - Current
Sales Assistant
Lister Laboratorios De Analisis Clínicos
10.2020 - 05.2022
Social Service Nurse
Spanish Charitable Hospital of Tampico
06.2019 - 07.2020
Nursing Student
IMSS UMF No. 77, Madero (Family Medicine Unit) and General Hospital of Tampico "Dr. Carlos Canseco"
Nursing Student
ISSSTE General Hospital of Tampico
Nursing Student
IMSS Regional General Hospital no. 6, Madero
Nursing Student
Madero civil hospital
Bachelor's Degree in Nursing -
UNE (Northeastern University)