ANABELIES FELIZ
Boston,MA
Summary
Experienced professional with a strong background in scheduling and optimizing workflows. Skilled in streamlining processes and enhancing efficiency through meticulous planning and precise execution. Recognized for exceptional teamwork and adaptability, thriving in fast-paced environments while delivering results. Proficient in creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and seamless workflow. Adept at prioritizing tasks and coordinating team efforts to efficiently meet deadlines.
Overview
7
7
years of professional experience
Work History
Protocol Scheduler 2
Dana Farber Cancer Institute
08.2022 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated cross-functional training sessions, encouraging collaboration between different departments and teams within the organization.
- Served as a trusted mentor to countless employees, guiding them through challenging transitions into their respective roles within the organization.
Protocol Scheduler 1
Dana Farber Cancer Institute
08.2021 - 08.2022
- Ensured meticulous record-keeping, contributing to high-quality data integrity
- Optimized resource allocation, improving clinic and infusion center operations
- Managed complex scheduling for clinical trials, ensuring precise coordination of patient services
- Boosted clinic workflow, reducing patient wait times through effective schedule management
- Provided empathetic support to patients, aiding in their care journey and satisfaction
- Implemented strategies for continuous improvement in clinic operations
Administrative Assistant
Brigham and Women's Hospital
12.2018 - 08.2021
- Streamlined organization of both paper and digital files, enhancing accessibility and efficiency
- Executed daily data entry tasks, ensuring accurate and timely filing of patient reports
- Coordinated appointments, adeptly managing doctors' and nurses' schedules to optimize patient care
- Trained new staff, fostering a collaborative and efficient work environment
- Provided comprehensive admin support to medical staff, improving office workflow
- Enabled team success by facilitating smooth internal communication and support
Durable Medical Equipment Specialist
Sullivan's Pharmacy
03.2018 - 12.2018
- Administered clerical tasks and managed administrative data with precision
- Efficiently prepared essential paperwork for insurance billing
- Selected and procured durable medical equipment, ensuring timely delivery to end-users
- Demonstrated problem-solving skills in coordinating equipment orders and deliveries
- Significantly improved facility operations through meticulous equipment management
- Facilitated team problem-solving for equipment order/delivery challenges
Pharmacy Technician
CVS
06.2017 - 03.2018
- Received written prescription or refill requests and ensured information accuracy and completeness
- Managed medication inventory, ensuring accuracy and timely order fulfillment
- Enhanced operational efficiency, significantly reducing customer wait times
- Assisted pharmacists in patient care, improving service quality
- Optimized pharmacy workflow and elevating patient satisfaction
- Ensured precise medication inventory management for timely patient service
Education
Bachelor of Arts -
UMass Boston
Boston, MASkills
- Time Management
- Attention to Detail
- Communication Skills
- Organizational Skills
- Critical Thinking
- Teamwork
- Problem-solving
- Adaptability
- Multitasking
- Conflict Management
- Data entry
- Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Protocol Scheduler 2
Dana Farber Cancer Institute
08.2022 - Current
Protocol Scheduler 1
Dana Farber Cancer Institute
08.2021 - 08.2022
Administrative Assistant
Brigham and Women's Hospital
12.2018 - 08.2021
Durable Medical Equipment Specialist
Sullivan's Pharmacy
03.2018 - 12.2018
Pharmacy Technician
CVS
06.2017 - 03.2018
Bachelor of Arts -
UMass Boston