Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anabella Callahan

Panama City Beach,FL

Summary

A dynamic professional with a proven track record in customer service and proficient task management, I excelled at Restaurant Paradis by seamlessly handling multiple tasks and resolving guest complaints effectively. My ability to foster guest relations and build relationships, combined with a knack for conflict resolution, significantly enhanced customer satisfaction and team efficiency.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Restaurant Paradis
03.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Brand Ambassador

Aerie By American Eagle
03.2023 - 03.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Lead Sales Associate

Tillys
04.2022 - 07.2023
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed and maintained knowledge of current sales and promotions.

Bagger

Publix Grocery Store
04.2021 - 07.2022
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.

Education

Associate of Arts - Business Administration

Gulf Coast State College
Panama City, FL
05-2026

High School Diploma -

J.R. Arnold High School
Panama City Beach, FL
05-2024

Skills

  • Customer service
  • Proficient Task Management
  • Guest Reception Skills
  • Dynamic Learning Approach
  • Relationship building
  • Complex Problem-solving
  • Conflict resolution
  • Guest relations

Timeline

Restaurant Hostess

Restaurant Paradis
03.2024 - Current

Brand Ambassador

Aerie By American Eagle
03.2023 - 03.2024

Lead Sales Associate

Tillys
04.2022 - 07.2023

Bagger

Publix Grocery Store
04.2021 - 07.2022

Associate of Arts - Business Administration

Gulf Coast State College

High School Diploma -

J.R. Arnold High School

Similar Profiles

CREATE PROFILE
Anabella Callahan