Anabella Ramirez
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Office Administrator
Sunset Clinic
03.2009 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Maintained positive patients relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry patientss.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Medical Assistant
Desert Pines Chiropractic
05.2007 - 02.2009
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Medical Assistant
Clinica Medica Familiar
01.1997 - 04.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assis OB / GYN Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assist with CPSP Program, obtaining initial assessments for all new pregnant patients from the first trimester to the end of pregnancy, referring them to a Social Worker, and assist with Lamaze classes.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Medical Assisting
Donald Vocational School
Los Angeles, CA08.2000
Skills
- Office Management
- Customer Relationship Management
- Time Management
- Business Licensing
- Providers Licensing renewal
- Credentialing
- Payroll Processing
- Accounts Payable Receivable
- Billing and Coding
References
- Dr. Douglas Hermansen DC 702-271-1111
- Dr. Badi Eghterafi DO 562-965-9071
- Erik Fitting Esq / Angela Fitting 702-400-0870
- Ha Le PA-C 702-862-9194
- Rosemary Lopez 702-690-8916
- Delia Gonzalez 702-499-2240
- Daysi Mayorga 702-689-7750
Timeline
Office Administrator
Sunset Clinic
03.2009 - Current
Medical Assistant
Desert Pines Chiropractic
05.2007 - 02.2009
Medical Assistant
Clinica Medica Familiar
01.1997 - 04.2007
Medical Assisting
Donald Vocational School
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