ANABELLE NANCE
Charles Town,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Table Games Dealer
PENN Gaming
09.2019 - Current
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Learned and followed company procedures to maintain consistency and standards.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Casino Scheduler
PENN Gaming
06.2018 - 09.2019
- Assists in the preparation of the weekly schedule for swing shift based on business needs
- Enters changes as necessary
- Accurate and timely tracking of employee PTO, special requests and FMLA
- Responsible for daily tracking of employee time and attendance
- Prepares reports, documents and files as necessary
- Responds to employee questions or concerns
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
- Maintains complete confidentiality of all company information at all times
- Performs other duties as may be assigned by department and/or company management
Lead Fulfillment Associate
Amazon
11.2017 - 01.2018
- Ensure Inventory Accuracy
- Stowing
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed procedures at all times for personal and team safety.
Receptionist
Champaka Thai Massage & Spa
01.2015 - 06.2015
- Set up and explained new membership contracts
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Offered tours, recommended treatments and sold retail products
- Answered phone calls and provided accurate information to clients
- Made appointments for clients Processed payments Assisted customers in person and via telephone
- Processed payments
- Confirmed appointments, communicated with clients, and updated client records.
Sales Associate
Home Goods
11.2013 - 05.2014
- Answered customer questions regarding store merchandise, department information and pricing
- Engaged with customers in a sincere and friendly manner
- Welcomed customers into the store and helped them locate items
- Operated a cash register for cash, check and credit card transactions
- Stocked and replenished merchandise according to store merchandising layouts
- Contacted other store locations to determine merchandise availability
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Processed merchandise returns and exchange cashier/server, Oodys bar and restaurant, Makati city, philippines
- Helped customers locate products and checked store system for merchandise at other sites.
Student Assistant
University Of Baguio
03.2001 - 03.2004
- Recorded cash receipts and disbursements
- Maintained subsidiary accounts by verifying, allocating, and posting transactions
- Provided clerical and administrative support to management as requested
- Checked and verified source documents such as invoices and receipts
- Allocated, posted financial details to subsidiary books and balanced subsidiary accountssummaries
- Maintained an orderly accounting filing system
Education
Bachelor of Science - Management
University of Baguio
2004
Skills
- Dedicated Customer Service Representative
- Motivated to maintain customer satisfaction
- Goal oriented focus
- Willingness to learn
- Payout Procedures
- Monetary Transactions
Timeline
Table Games Dealer
PENN Gaming
09.2019 - Current
Casino Scheduler
PENN Gaming
06.2018 - 09.2019
Lead Fulfillment Associate
Amazon
11.2017 - 01.2018
Receptionist
Champaka Thai Massage & Spa
01.2015 - 06.2015
Sales Associate
Home Goods
11.2013 - 05.2014
Student Assistant
University Of Baguio
03.2001 - 03.2004
Bachelor of Science - Management
University of Baguio