Ana Briones
San Antonio,TX
Summary
Multi-talented with exceptional sales, service and operations management skills. Businesslike and well-grounded with a practical and perceptive nature. Offering 2+ years' experience in the industry. Capable team player with knowledgeable about many different merchandise markets, conflict resolution strategies and cataloging techniques. Productive, amiable and charming professional offering excellent negotiation skills. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, satisfaction, and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
CNA
San Antonio Wellness And Rehabilitation
07.2021 - 02.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 20+ residents under long-term care.
Pawnbroker
Cash America Pawn
08.2018 - 03.2021
- Handled daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Complied with local, state and federal laws in reviewing identification, and verifying serial numbers against law enforcement databases.
- Performed weekly inventory checks and ran reports.
- Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
- Processed new inventory to ready for stocking on sales floor.
- Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
- Priced and resold items that remained unclaimed by owners.
- Performed store open and close procedures as part of shift responsibilities.
- Prepared all paperwork, checked identifying information and documented transactions.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Organized store shelves to display most attractive inventory.
- Assisted clients with merchandise questions regarding musical instruments, jewelry, electronics, and firearms.
Cashier
Bill Miller BBQ
10.2015 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Fox Technical High School
San Antonio, TX06.2018
Skills
- Bilingual
- Cash Counting Machine Operations
- Work Task Prioritization
- Cleaning and Sanitizing
- Time Management Skills
- Customer Transactions
- Cash Register Systems
- Money Handling
- Coaching and Mentoring
- Hospitality and Accommodation
- Reports
- multi-tasking
- calm and level-headed
Timeline
CNA
San Antonio Wellness And Rehabilitation
07.2021 - 02.2022
Pawnbroker
Cash America Pawn
08.2018 - 03.2021
Cashier
Bill Miller BBQ
10.2015 - 09.2017
High School Diploma -
Fox Technical High School
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