Ana Briz Mendieta
Naples,FL
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
16
16
years of professional experience
Work History
Inside Sales Coordinator
Advanced Hurricane Technology
Fort Myers, FL
03.2022 - Current
- Coordinated and maintained customer accounts, including orders, payment processing, and order tracking.
- Supported sales representatives in the development of new business opportunities.
- Assisted in preparing quotations for customers based on their requirements.
- Analyzed customer feedback to identify areas of improvement in service delivery.
- Generated reports on sales performance metrics such as conversion rates, average order size.
- Provided technical support to internal teams regarding product specifications and pricing structures.
- Responded promptly to customer inquiries regarding products, services, availability, delivery times.
- Answered customers' questions about products, prices, and availability.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
Project Manager
Conyser Quality
Santa Cruz, Bolivia
08.2019 - 03.2020
- Managed Planning and Coordination: Oversaw planning, coordination, and monitoring for the 2nd and 3rd closing phases, as well as preventive and corrective maintenance with Phoenix Tower.
- Implemented Project Strategies: Executed strategies to meet defined project objectives and ensured compliance with Project Management approvals.
- Team and Contractor Collaboration: Coordinated development, execution, and evaluation of operational plans with SCZ and CBBA teams, and managed contractor relationships.
- Prepared Progress Reports: Created detailed progress reports, presented updates, and ensured teams had necessary tools.
- Developed Project Schedules: Created schedules with material and labor estimates, and compiled comprehensive project documentation.
- Resolved On-Site Issues: Addressed and resolved on-site issues to keep the project on track and within scope.
Administrative Assistant
Conyser Quality
Santa Cruz, Bolivia
09.2018 - 07.2019
- Managed and oversaw documentation for purchases, including quotes, contracts, and general documents.
- Provided support with invoicing, payment tracking, and other accounting-related tasks.
- Organized meetings, travel arrangements, and various activities.
- Utilized software applications such as Excel and database management for handling purchases, material inventories, equipment, spreadsheets, invoices, and various forms.
- Coordinated and prepared bids for different operating companies.
- Conducted banking transactions, managed payments and requests, and handled documents via Net Banking and other platforms; maintained a direct relationship with the account officer.
Front Desk Receptionist
Shell Business Operations
Santa Cruz, Bolivia
01.2018 - 02.2018
- Answered the telephone switchboard and attended to visitors.
- Received and recorded documentation.
- Managed inventory and controlled documents, contracts, office materials, and equipment; handled filing.
- Organized, received, and sent documents (incoming and outgoing correspondence).
- Managed written communication, including drafting and sending correspondence.
- Utilized specific software applications, such as Excel and database management.
- Prepared payment orders for various suppliers.
Assistant to the Manufacturing Manager
Oil Industries Inc. (FINO)
Santa Cruz, Bolivia
05.2015 - 07.2017
- Processed service orders (purchase orders for services) according to company-approved procedures (SAP).
- Coordinated recognition activities related to Loss Control, Environmental Management, Workplace Climate, and other areas defined by Management.
- Assisted in managing the agenda for Manufacturing and Engineering Management by organizing meetings, travel, and general activities.
- Assisted the Manufacturing and Engineering Management staff with the administration of service purchase documentation, including quotes, contracts, and general documents.
- Supported the development of indicators defined by the Manufacturing and Engineering Management.
Assistant
YPFB Andina
Santa Cruz , Bolivia
07.2013 - 05.2015
- Answered the telephone switchboard and attended to visitors.
- Assisted in managing the administrative needs of the management teams.
- Received and recorded documentation according to ISO and OSHA standards.
- Safeguarded documentation in accordance with the company's internal policies.
- Managed banking transactions, payments, requests, document handling, and online banking transactions; maintained a direct relationship with the account officer.
- Managed biometric attendance record sheets for staff.
- Responsible for creating, filing, and organizing individual personnel files for operational and administrative staff, including medical insurance, resumes, certificates, and contracts.
Front Desk Receptionist
Repsol
Santa Cruz, Bolivia
08.2010 - 08.2012
- Answer the telephone switchboard and attend to visitors.
- Receive and record documentation according to ISO and OSHA standards.
- Safeguard documentation in accordance with the company's internal policies.
- Assist in managing the administrative needs of the management teams.
Front Desk Receptionist
Linkser S.A.
Santa Cruz, Bolivia
02.2009 - 03.2010
- Answer the telephone switchboard and attend to visitors.
- Support the Commercial Management staff with their requests.
- Receive and record documentation.
- Manage the inventory of materials in the Commercial area.
- Address customer requests and complaints.
- Coordinate activities and meetings conducted by General Management.
Education
Bussines Administration
Domingo Savio University
Santa Cruz08-2013
Skills
- Client Relationships
- Organizational effectiveness
- Performance Tracking
- Customer Account Management
- Time Management
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Inside Sales Coordinator
Advanced Hurricane Technology
03.2022 - Current
Project Manager
Conyser Quality
08.2019 - 03.2020
Administrative Assistant
Conyser Quality
09.2018 - 07.2019
Front Desk Receptionist
Shell Business Operations
01.2018 - 02.2018
Assistant to the Manufacturing Manager
Oil Industries Inc. (FINO)
05.2015 - 07.2017
Assistant
YPFB Andina
07.2013 - 05.2015
Front Desk Receptionist
Repsol
08.2010 - 08.2012
Front Desk Receptionist
Linkser S.A.
02.2009 - 03.2010
Bussines Administration
Domingo Savio University
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