Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana C Lopez

Hopewell Junction,NY

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

23
23
years of professional experience

Work History

Sales Representative

JP TRADING & GLOBAL IMPORTS
NEWARK, NJ
01.2015 - Current
  • Researched competitors' products, prices, and sales techniques.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Developed and maintained relationships with key clients to ensure repeat business.

Office Assistant

FRANCISCAN SISTERS OF PEEKSKILL
PEEKSKILL, NY
09.2013 - 12.2014
  • Answered patient call bells promptly and responded to requests for assistance with a positive attitude.
  • Administered medications under the direction of a registered nurse.
  • Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
  • Helped maintain a safe environment for all staff members and residents and patients by adhering to safety protocols.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered phone calls and directed them to appropriate personnel.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Answered and directed phone calls to appropriate staff members.
  • Answered telephones, directed calls, and took messages.
  • Delivered messages and ran errands.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Copied, sorted and filed records of office activities and business transactions.

Teacher's Assistant

Ossining Children's Center
Ossining, NY
06.2010 - 08.2013
  • Instructed and monitored students in use and care of equipment and materials.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Implemented classroom rules and procedures to maintain discipline and order.
  • Organized student performance and enrichment activities to facilitate learning.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Assisted in the development of individualized education plans (IEPs) for special education students.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Supervised children and participated with children in activities.
  • Distributed textbooks, workbooks, papers, and pencils to students.

Clerk

C Town Supermarket
Ossining, NY
01.2003 - 10.2006
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Entered data into computer systems accurately and efficiently.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Processed customer payments accurately and efficiently.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Operated cash register to process cash, check, and credit card transactions.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Monitored and directed work of lower-level clerks.
  • Copied, sorted and filed records of office activities and business transactions.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Answered telephones, directed calls, and took messages.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Education

High School Diploma -

DORA MAYER DE ZULEN
CALLAO
12-1996

Skills

  • Customer relationship management
  • Sales strategy development
  • Product knowledge
  • Market research
  • Presentation skills
  • Negotiation technique

Languages

SPANISH
Professional

Timeline

Sales Representative

JP TRADING & GLOBAL IMPORTS
01.2015 - Current

Office Assistant

FRANCISCAN SISTERS OF PEEKSKILL
09.2013 - 12.2014

Teacher's Assistant

Ossining Children's Center
06.2010 - 08.2013

Clerk

C Town Supermarket
01.2003 - 10.2006

High School Diploma -

DORA MAYER DE ZULEN

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