Ana Carolina Chavez
Lancaster,CA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Limpiando Casa
X tract pros contrición inc
Lancaster, CA
01.2020 - Current
- Provided excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated cash register to process sales transactions accurately and efficiently.
- Cleaned work areas throughout the day to keep them presentable for customers.
- Assisted customers with product selection based on their individual needs and preferences.
- Sold or recommended products or services to suit client needs.
- Communicated information to customers about product quality, value and style.
- Answered incoming calls, checking and returning voicemails to obtain records.
- Met or exceeded customer service metrics by providing excellent customer support.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Collaborated closely with colleagues to meet customer needs.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
De Mesera
Sizzler
Lancaster, California
08.2017 - 10.2018
- Delivered food orders promptly and courteously.
Education
Ingeniería En Computación
Data Sister
El Salvador 11-2010
High School Diploma -
María Auxiadora
Soyapango10-1999
Estudiando Inglés
Escuela De Adultos
Palmdale, CASkills
- Strong Work Ethic
- Performance Tracking
- Goal-Oriented
- Customer Consultation
- Quality Assurance Controls
Timeline
Limpiando Casa
X tract pros contrición inc
01.2020 - Current
De Mesera
Sizzler
08.2017 - 10.2018
Ingeniería En Computación
Data Sister
High School Diploma -
María Auxiadora
Estudiando Inglés
Escuela De Adultos