Ana Carolina Dias
South Yarmouth,MA
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
Work History
Office Assistant
Imperial Landscaping & Masonry
05.2019 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed travel arrangements for executives, resulting in cost savings on flights, accommodations, and transportation services.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Coordinated and scheduled meetings and appointments.
Au Pair
Cultural Care Au Pair, USA - Au Pair
06.2019 - 10.2020
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Improved children''s language skills through engaging conversations and interactive language games.
- Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Coordinated playdates with other families to encourage socialization among the children under my care.
- Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
- Kept children's areas neat and clean.
- Monitored children's play activities to verify safety.
- Promoted language development skills through reading and storytelling.
Accounting Assistant
Copercana
01.2013 - 03.2018
- Streamlined accounting processes by implementing efficient organizational systems and procedures.
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Ph.D. - Business Administration
Faculdade Anhanguera
Brazil03.2018
Skills
- Business Writing
- Clerical Support
- Report Writing
- Proofreading
- Mail Handling
- Payroll Processing
- Business Administration
- Database Management
- Calendar Management
- Scheduling
- Customer Service
- Office Administration
- Supply Management
- Administrative Support
- Appointment Scheduling
- Time Management
- English & Portuguese Fluent
- Positive Attitude
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Au Pair
Cultural Care Au Pair, USA - Au Pair
06.2019 - 10.2020
Office Assistant
Imperial Landscaping & Masonry
05.2019 - Current
Accounting Assistant
Copercana
01.2013 - 03.2018
Ph.D. - Business Administration
Faculdade Anhanguera
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