Ana Carolina Silva Sibaja
Coconut Creek ,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Jewelry Salesperson
Lucky Vida Inc.
Davie, FL
06.2022 - Current
- Boosted sales revenue by developing effective marketing strategies and implementing targeted sales campaigns.
- Increased group sales revenue by developing and implementing effective sales strategies.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Utilized sales techniques to build customer interest and close sales.
Sales Manager
Slow Republic
Sunrise, FL
04.2022 - 06.2022
- Developed and implemented effective sales strategies to enhance client engagement and drive revenue growth.
- Cultivated relationships with key clients, ensuring high levels of customer satisfaction and retention.
- Analyzed market trends to identify new business opportunities and optimize sales performance.
- Trained and mentored junior sales staff, fostering a collaborative team environment focused on achieving targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Owner
Barbaros Vip
Colombia
10.2018 - 03.2022
- Developed and implemented marketing strategies to enhance brand visibility and attract new clientele.
- Managed customer relationships to ensure high satisfaction and foster loyalty through personalized services.
- Oversaw daily operations, ensuring efficient service delivery and adherence to quality standards.
- Trained staff on best practices in customer service and operational procedures for optimal performance.
- Analyzed market trends to identify opportunities for growth and expansion of service offerings.
Financial Advisor
Banco Bogota, Colombia
Colombia
02.2015 - 06.2018
- Developed personalized financial plans to meet client needs and goals.
- Analyzed market trends to provide informed investment advice to clients.
- Facilitated regular client meetings to review portfolio performance and adjust strategies.
- Educated clients on financial products, enhancing their understanding and engagement.
- Mentored junior advisors, fostering professional growth and knowledge sharing within the firm.
Billing and Admission Advisor
Clinica La Asunción , Colombia
Colombia
01.2012 - 08.2015
- Provided guidance on healthcare policies and procedures to ensure compliance with local regulations.
- Assisted in developing patient education programs to enhance understanding of health services.
- Collaborated with multidisciplinary teams to address patient needs and improve service delivery.
- Analyzed patient feedback to identify areas for improvement within clinic operations.
- Coordinated training sessions for staff on best practices in patient care and communication.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Education
English For Academic Purpose (EAP)
Broward College
Davie, FLBBA - Accounting
Corporacion Universitaria Americana
Colombia08.2016
High School Diploma -
Colegio Sagrada Familia
Colombia12.2010
Skills
- Strong negotiation skills
- Patience and persistence
- Exceptional communication
- Goal-oriented mindset
- Brand representation
- Exceptional customer service
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Customer assistance
- Strong communication and interpersonal skills
- Problem-solving abilities
- Adaptable and flexible
- Reliability
- Excellent communication
Languages
Español
Native or Bilingual
English
Professional Working
Timeline
Jewelry Salesperson
Lucky Vida Inc.
06.2022 - Current
Sales Manager
Slow Republic
04.2022 - 06.2022
Owner
Barbaros Vip
10.2018 - 03.2022
Financial Advisor
Banco Bogota, Colombia
02.2015 - 06.2018
Billing and Admission Advisor
Clinica La Asunción , Colombia
01.2012 - 08.2015
English For Academic Purpose (EAP)
Broward College
BBA - Accounting
Corporacion Universitaria Americana
High School Diploma -
Colegio Sagrada Familia