Ana Catalina Cascante-Chavarria
Bedford,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
SCMS
Compass Connections
03.2023 - Current
- Conduct intake interviews and initial minor assessments.
- Provide feedback, support and consultation as assigned to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed.
- Meet all pre-determined deadlines required by program supervisor and federal partners.
- Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region.
- Engage and involve children and their sponsors in the casework process.
- Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, minors, and community members and complying with required dress code at all times.
- Self-motivated, with a strong sense of personal responsibility.
- Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region.
- Maintain confidentiality in all areas of the service population and program operations.
- Independently maintain a minimum number of weekly contacts with children and families.
- Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
QMHP
Metro Care Services
05.2006 - 05.2011
- Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs
- Perform duties in concert with other members of an interdisciplinary treatment team
- Ensure authorization for clinical services
- Formulate individual recovery plan based on assessment findings on all new admissions
- Develop measurable objectives and goals agreed upon by the individual
- Actively assist in obtaining and modifying goals as needed
- Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process
- Review service plans every 90 days or as clinically indicated
- Participate in interdisciplinary team staffing
- Present psychosocial assessment findings
- Update team on progress or lack of progress in reaching agreed upon goals
- Provide relevant information that might affect course of treatment
- Follow-up with assigned individuals who miss a scheduled clinic appointment
- Document attempts to contact individual
- Report repeated unsuccessful efforts to contact the treatment team
- Oversees and assists assigned individuals medication adherence
- Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills
- Document clinical services by close of next business day
- Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager
- Provides crisis intervention/on-call services during the work week and by weekend rotation
- Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients
- Facilitate inpatient admission upon request of the treatment team and/or hospital
- Provide continuity of services throughout inpatient stay
- Participate actively in discharge planning with hospital
- Meet with the individual within 2 days of discharge in the community
- Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues
- Co-facilitate family education workshops
- Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
Education
M.A. in Psychology -
UACA, Costa Rica
10.2005
Skills
- Behavioral Therapy
- Case Management
- Crisis Intervention
- Mental Health Counseling
- Individual / Group Counseling
- Bilingual(Spanish-English )
- Cognitive Behavioral Therapy
- Group Therapy
- Motivational Interviewing
- Social Work
- Presentation Skills
- Intake Experience
- Crisis Management
- Child & Family Counseling
- Intake
- Meeting facilitation
- Applied behavior analysis
- Spanish
- English
- Customer service
- Care plans
- Psychotherapy
- Program management
- Time management
- Negotiation
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
SCMS
Compass Connections
03.2023 - Current
QMHP
Metro Care Services
05.2006 - 05.2011
M.A. in Psychology -
UACA, Costa Rica
Similar Profiles
Adrian Lee AvilaAdrian Lee Avila
Direct Care Worker at Compass ConnectionsDirect Care Worker at Compass Connections
Perla GarzaPerla Garza
Quality Assurance Specialist at Compass ConnectionsQuality Assurance Specialist at Compass Connections
Marisol Febles-SanchezMarisol Febles-Sanchez
Program Administrator at Compass ConnectionsProgram Administrator at Compass Connections
Emma ValdezEmma Valdez
Digital Archivist at Compass ConnectionsDigital Archivist at Compass Connections
Daniya McKinneyDaniya McKinney
FOL (Front of Line) Trainer at ChipotleFOL (Front of Line) Trainer at Chipotle