ANA CECILIA VILA
Hialeah,FL
Summary
Dependable Administrative assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Sales Agent
DREAM LIFE REALTY
11.2023 - Current
- Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
- Compared, researched and appraised properties.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
- Negotiated favorable deals for clients by establishing strong relationships with property owners and developers.
- Prepared detailed reports on property listings, including comparative market analysis, for use in negotiations with sellers and buyers.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Office Administrative Assistant
DIAMARSA USA
01.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, and filing documents.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Maintained accurate records of customer transactions for reporting purposes.
- Performed cash, card and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Office Assistant
Warren Technology Inc
06.2016 - 12.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
Retail Sales Associate
Advance Auto Parts
04.2015 - 06.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - SOME CREDIT COLLEGE
Miami Dade College
HialeahU.E. 25 DE MAYO
VENEZUELA07.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Positive Attitude
- Time Management
- File Organization
- Organizing and Categorizing
- Negotiation
- Property Appraisals
- Client-oriented
- Strong organizational skills
- Leasing and sales
Certification
- Licensed Real Estate Sales Agent - Nov, 2024.
- AutoCAD Certified Drafter - Nov, 2018.
- Foundation of Project Management, Google - Jan, 2022
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Real Estate Sales Agent
DREAM LIFE REALTY
11.2023 - Current
Office Administrative Assistant
DIAMARSA USA
01.2023 - 02.2024
Office Assistant
Warren Technology Inc
06.2016 - 12.2022
Retail Sales Associate
Advance Auto Parts
04.2015 - 06.2016
Associate of Arts - SOME CREDIT COLLEGE
Miami Dade College
U.E. 25 DE MAYO
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