ANACLETO A. DE LEON, JR.

• Conducted thorough network audits and assessments.
• Webex Calling and Webex Contact Center.
• Variphy
• Vyopta
• Pexip
• Synergy Sky
• Planning and design of the E.164 VoIP dial plan.
• SIP trunk configuration and troubleshooting
• VoIP Gateways (H.323, MGCP and SIP) installation and troubleshooting
• VBrick design, deployment and troubleshooting
• Installation, Deployment, and Troubleshooting of Cisco Unified Communications Solutions.
• Deployment and complex integration between VCS to CUCM, MS Teams and O365
• VCS Control and Expressway C and E, TMS, MSE8000, 8710, TS320, Conductor and TCS
• Collab Edge/MRA, Directory/Calendar Connector
• Architecture and Design of Cisco Webex and Collaboration

• Work with Account Managers and customers to determine business requirements for Collaboration
• Create Scope of Work (SoW)
• Create Bill of Materials
• Help AM on answering bids or RFP
• Work on a Cost Calculator to provide overall labor and parts cost
• Migration of On Prem (SWSS licensing) to Flex3 in Webex
• Advise customers on the best design and provide roadmap information
• Educate and train Account Managers on how to initially do the scoping

• Conducted thorough network audits and assessments.
• Webex Calling and Webex Contact Center.
• Variphy
• Vyopta
• Pexip
• Synergy Sky
• Planning and design of the E.164 VoIP dial plan.
• SIP trunk configuration and troubleshooting
• VoIP Gateways (H.323, MGCP and SIP) installation and troubleshooting
• VBrick design, deployment and troubleshooting
• Installation, Deployment, and Troubleshooting of Cisco Unified Communications Solutions.
• Deployment and complex integration between VCS to CUCM, MS Teams and O365
• VCS Control and Expressway C and E, TMS, MSE8000, 8710, TS320, Conductor and TCS
• Collab Edge/MRA, Directory/Calendar Connector
• Architecture and Design of Cisco Webex and Collaboration

• Designated Engineer supporting voice and video infrastructure for managed services customer
• Providing proactive support, strategic direction, emerging technologies PoC and Technical support for the following clients

McDonalds

Xerox

Gibson & Dunn

Creative Artist Agency

• Network audit and assessment
• Design and Implementation of WebEx Cloud—Admin Control Hub
• WebEx Teams Messaging integrations
• WebEx Hybrid Calling and Calendar
• Pexip
• Synergy Sky One Button to Push (OBTP)
• Planning and designing of VoIP Dial plan
• SIP Trunk configuration (CUCM and Gateways)
• VoIP Gateways (H.323, MGCP)
• VBrick design and deployment
• Installation, Deployment and Troubleshooting of Cisco Unified Communications solutions
• Deployment of complex integration between VCS to CUCM, Teams and O365
• VCS Control and Expressway C and E, TMS, MSE8000, 8710, TS320, Conductor and TCS
• Collab Edge/MRA, Directory Connector

• Conducted thorough network audits and assessments.
• Webex Calling and Webex Contact Center.
• Variphy
• Vyopta
• Pexip
• Synergy Sky
• Planning and design of the E.164 VoIP dial plan.
• SIP trunk configuration and troubleshooting
• VoIP Gateways (H.323, MGCP and SIP) installation and troubleshooting
• VBrick design, deployment and troubleshooting
• Installation, Deployment, and Troubleshooting of Cisco Unified Communications Solutions.
• Deployment and complex integration between VCS to CUCM, MS Teams and O365
• VCS Control and Expressway C and E, TMS, MSE8000, 8710, TS320, Conductor and TCS
• Collab Edge/MRA, Directory/Calendar Connector
• Architecture and Design of Cisco Webex and Collaboration

• Senior and lead engineer for complex TelePresence/videoconferencing Integration
• Presales resource for Account Managers
• Prepares SoW, BoM and Low-Level documentation
• Architecture and Design of Cisco Unified Communications Products and Solutions
• Architecture and Design of Cisco TelePresence
• Architecture and Design of Cisco Digital Media Suite and Streaming
• Deployment of Industry Weapon Command Center HD
• Cisco TelePresence installation and deployment (NPA, RRA, Pre-Qual)
• Installation and Deployment of Cisco Physical Security (Network-centric Surveillance)
• Vendor and Carrier interaction in behalf of the customer’s circuits or networks
• Integration of Media Experience Engine
• Planning and designing of VoIP Dial plan
• SIP Trunk configuration
• Tandberg VCS Control and Expressway, TMS, MSE8000 and TCS
• Clients include Wells Fargo, UCLA, Moffitt Cancer Research, Tampa General Hospital, Miami Children’s hospital, UCSD, UCSF, Rialto School District, Cathay Bank, CBRE, Citadel, Citibank, Intuit, NASCAR, Progress Rail

• Design and Architecture of Cisco TelePresence and Videoconferencing
• Design and implementation of CUCM, CUCM Business Edition, CME, Unity, Unity Connection, Unity Express, SRST, MeetingPlace Express, Contact Center Express, ARC, Auto Attendant
• Planning and designing of VoIP Dial plan
• SIP Trunk configuration and troubleshooting
• Vendor and Carrier interaction in behalf of the customer’s circuits or networks
• IP Telephony consulting and planning/design
• Act as customer’s trusted partner by giving them the best practice and advice on the current trends in technology and the business
• Creating Bill of Materials (BoM) and Low-Level Design
• Help Sales people answering RFPs
• Planning, Designing, Writing Statement of Work, Low Level Design
• Pre-Sales and Post Sales Support
• Customer presentations and whiteboarding
• Development of Cisco business practice and vendor strategic alliance
• IP Telephony consulting and planning/design (Cisco and Avaya)
• Installation and Troubleshooting of CUCM versions (14+), CUCM Business Edition, CME, Unity, Unity Connection, Unity Express, SRST, MeetingPlace Express, UCCX,ARC, Auto Attendant)
• Creating Bill of Materials (BoM) and Low-Level Design

• Troubleshoot Customer’s Voice and Voicemail related issues including QoS, CallManager, Unity Voice messaging, Voice Gateways and Network Infrastructure
• Escalation for voice-related Telephony cases
• Providing Customer best practice as defined by Cisco and my industry experience
• Troubleshoot AVVID installation and operations issues
• Mentor junior engineers and train Cisco third-party Outsourcers like Getronics
• Planning and designing of VoIP Dial plan
• SIP Trunk configuration
• Previous group within Cisco Systems:
• Maintain 99.998% availability of Cisco global WAN backbone (troubleshooting, optimizing, routing)
• Integrates Cisco’s acquisition to our Network (Engineering sites)
• Network Management
• Project Management
• Install, configure, deploy and troubleshoot Cisco routers to remote sites and HQ
• VoIP and Oratorio code testing
• Duty Engineer every 2 months
• Implementation of POS, Sonet DS3 and ATMs over CAPNET(Cisco All Packet Network)
• Converted Singapore as a regional hub
• Configuration and deployment of H.323 Gatekeepers and Proxy for Video Conference over IP
• Installation and deployment of AS5300 for Voice over IP
• Lead engineer for designing, implementing and deploying WAN Quality of Service globally
• Proof of Concept Lab testing for different products and technology
• Global IPSec/Encryption
• VPN tunnels
• PIX firewalls

• Network Consulting, planning, design and audit
• Staff Management
• Planning and designing of VoIP Dial plan
• SIP Trunk configuration
• LAN/WAN Project Management
• Creating Bill of Materials (BoM) and Low-Level Design
• Help Sales people answering RFPs
• Pre/Post Sales presentations
• Tenders/Bid Manager and Proposal writing
• Project Implementation and troubleshooting
• Project Implementation and 3rd level support
• Cisco Installation and troubleshooting
• Cisco products help desk
• Training
• Network Management
• Project Management
• Engineers Supervision
• Risk analysis
• Creating Bill of Materials (BoM) and Low-Level Design
• Help Sales people answering RFPs

• Installation and support of Synoptics communication products
• Installation and support of Cisco products
• Provides pre-sales and post-sales support
• Conduct technical training and seminars
• Provide support for AT&T Systimax PDS
• Installation and support of PC/TCP softwares
• Project/Staff management
• Creating Bill of Materials (BoM) and Low-Level Design
• Help Sales people answering RFPs