Anacleto Arzate
Stockton,CA
Summary
Operations leader with a strong history of optimizing workflows and enhancing productivity. Expertise in process improvement, safety compliance, and achieving key performance indicators. Proven ability to manage high-performing teams and implement effective strategies that drive operational excellence. Recognized for leadership skills and capacity to prioritize tasks under pressure, resulting in significant contributions to organizational effectiveness.
Overview
9
9
years of professional experience
Work History
Process Assistant
Amazon
Rancho Cordova, California
09.2025 - Current
- Assisted with the daily operations of Amazon fulfillment centers, including receiving and stocking merchandise, packing orders, and shipping products.
- Ensured accuracy in all tasks related to inventory management, order processing, and customer service.
- Maintained a safe working environment by adhering to safety protocols and procedures.
- Monitored and maintained stock levels, ensuring shelves were adequately stocked and organized.
- Assisted with unloading trucks, sorting packages, and organizing items for shipment.
- Utilized scanning equipment to track and record product information accurately.
- Followed established processes and procedures to ensure quality control standards are met.
- Supported daily operations by organizing inventory and ensuring proper stock levels.
- Coordinated shipping and receiving processes to enhance workflow efficiency.
- Assisted team members in maintaining compliance with safety regulations and protocols.
- Monitored equipment functionality and reported maintenance needs promptly.
- Facilitated training sessions for new employees on operational procedures.
- Implemented process improvements to streamline order fulfillment tasks.
- Communicated effectively with cross-functional teams to resolve operational issues.
- Utilized Amazon's inventory management systems for tracking product movements accurately.
- Provided support to team members in resolving process-related issues.
- Identified areas for improvement and recommended solutions to optimize processes.
- Monitored process performance to ensure compliance with established standards.
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Identified potential risks associated with proposed changes or implementations of processes.
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Assisted in the development of efficient and effective process protocols.
- Analyzed data from multiple sources to identify opportunities for improvement.
- Coordinated cross-functional activities necessary for successful implementation of new processes.
- Provided technical assistance during system upgrades or maintenance activities as needed.
- Responded to advanced issues with professional and relationship-focused approach.
- Ensured accuracy of documents by conducting regular audits and reviews against established standards.
- Collaborated with colleagues to develop innovative solutions for complex problems.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Drove customer feedback to deliver information to management for corrective action.
- Handled incoming calls and directed callers to appropriate department or employee.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Supervisor
C&S Grocers
10.2024 - 04.2025
- Inventory management: tracking, organizing, and maintaining stock levels.
- Order picking and packing: accurately fulfilling customer or store orders.
- Forklift operation: certified use of forklifts, pallet jacks, and other equipment.
- Shipping and receiving handling incoming/outgoing goods, verifying documentation.
- Warehouse management systems (WMS): experience with software like SAP, Oracle, or Manhattan.
- Food safety compliance: knowledge of HACCP, FDA, and OSHA standards.
- Temperature control handling: managing refrigerated, frozen, and dry storage.
- Expiration date monitoring: rotating stock (FIFO/LIFO) to reduce waste.
- Quality inspection: checking for damaged, spoiled, or mislabeled products.
- Sanitation procedures: maintaining cleanliness to prevent contamination.
Manager
Amazon
03.2023 - 10.2024
- Managing daily operations: Oversee workflows across departments to ensure smooth execution of business activities.
- Resource allocation: Optimize use of staff, equipment, and budgets to meet organizational goals.
- Process improvement: Identify inefficiencies and implement strategies to streamline operations.
- Team leadership: Supervise employees, provide training, and foster collaboration across departments.
- Budget management: Monitor costs, control expenses, and ensure projects stay within financial limits.
- Compliance and quality control: Ensure adherence to industry regulations, company policies, and quality standards.
- Strategic planning: Contribute to long-term business strategies and operational scalability.
Manager
Amazon
06.2019 - 01.2023
- Team leadership: Oversee 50–100+ hourly associates, providing coaching, feedback, and performance management.
- Operational execution: Manage workflows such as receiving, stowing, picking, packing, and shipping to ensure smooth operations.
- Safety compliance: Enforce OSHA and Amazon safety standards, maintaining a safe work environment.
- Performance monitoring: Track KPIs like productivity, quality, and attendance, taking corrective action when needed.
- Customer focus: Ensure orders are delivered accurately and on time, meeting customer expectations.
- Process improvement: Identify bottlenecks and implement strategies to improve efficiency and reduce waste.
Supervisor
US Security
01.2017 - 01.2019
- Team supervision: Manage and schedule security guards, patrol officers, or other staff.
- Incident response: Coordinate actions during emergencies such as theft, fire, or medical situations.
- Access control: Oversee entry/exit points, ID checks, and visitor management.
- Training & compliance: Ensure staff follow company policies, legal regulations, and safety standards.
- Reporting: Document incidents, prepare daily activity logs, and communicate with management.
- Risk assessment: Identify vulnerabilities and recommend improvements to security systems.
Education
Associates - Business Management
Carrington Collage
Stockton, CA05-2020
Skills
- Data analysis and interpretation
- Strong attention to detail
- Deadline-oriented solutions
- Policy enforcement
- Verbal and written communication
- Documentation and reporting
- Training and mentoring
- Time management
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Proficient in Microsoft Office
- Proficient in Quip
- Proficient in Google Sheets
- Effective organization and team task management
- Proficient in interdepartmental collaboration
- Inventory management
- Forklift operation
- Warehouse management systems
- Process improvement
- Quality inspection
- Customer relationship management
- Supply chain optimization
- Compliance monitoring
- Team leadership
- Effective communication
- Data analysis
- Critical thinking
- Lean methodologies
- Safety compliance
- Training facilitation
- Problem solving
- Performance monitoring
- Scheduling coordination
- Supplier relations
- Process documentation
- Workflow management
- Management support
- Assignment delegation
- Attendance tracking
- Stakeholder communication
- Six sigma techniques
- Safety management
- Bank account reconciliation
- Calculations and analysis
- Staff mentoring and coaching
- Year-end processing
- Accounts payable
- Monthly financial statements
- Client confidentiality
- Data entry
- Workflow design
- Business process mapping
- Client payroll
- Payroll processing
- Lean six sigma
- Accounting cycle
- Reporting and documentation
- Spreadsheet creation
- Database administration
- Research and analytical skills
- Initiative-taking
- Reliability
- Website updating
- Administrative support
- Expense reporting
- Mail management
- Interpersonal skills
- Office equipment operation
- Supply inventory control
- Account balancing reconciliation
- Documentation and control
- Microsoft office
- Report creation
- Prioritization
- Multi-tasking
- Teamwork and collaboration
- Organizing and categorizing data
- AP/AR proficiency
- Database management
- Appointment scheduling
- Meeting arrangements
- Project coordination
- Sage 50 US
- Editing and proofreading
- Cash deposit preparation
- Schedule maintenance
- Time management abilities
- Database entry
- Bookkeeping
Awards
- 2023, Recognized and awarded certificate and pin for upholding the standard 'hire and develop the best.'
- 2021 & 2022, Awarded trophy for highest diverts with lowest recent in Fluid Load for 6 consecutive months.
- 2020, Broke record of over 100,000 cartons solely through Inbound Dock PIDS. The previous record was set at 85,000.
- 2020, Set record of 85,000 cartons through Inbound Dock PIDS when prior record was set at 60,000.
References
References available upon request.
Timeline
Process Assistant
Amazon
09.2025 - Current
Supervisor
C&S Grocers
10.2024 - 04.2025
Manager
Amazon
03.2023 - 10.2024
Manager
Amazon
06.2019 - 01.2023
Supervisor
US Security
01.2017 - 01.2019
Associates - Business Management
Carrington Collage