Anaelis Casanova
Palm Bay,FL
Summary
I am a dedicated public health professional who works to ensure that minority families have access to healthy living and illness prevention. Over the last six years, I have worked to narrow the gap between insured and uninsured people. As an ACA navigator, I assisted people in enrolling in the Marketplace. I worked on developing workshops and training materials for Medicaid and the Marketplace to help with the enrollment process. I currently work as a consultant for ARDX and have been able to provide recommendations to companies such as the Centers for Medicare and Medicaid Services on how to improve webinar content and increase attendees' participation rate based on data analysis.
Insightful Policy Consultant recognized for high productivity and efficiency in task completion. Skilled in policy analysis, strategic planning, and stakeholder engagement. Excel at communication, problem-solving, and adaptability, ensuring effective implementation of policy recommendations and strategies.
Overview
10
10
years of professional experience
Work History
Healthcare Policy Consultant
ARDX
08.2021 - Current
- Maintain awareness of current policy and regulations and proactively identify downstream impacts and solutions
- Analyze stakeholder feedback and questions posted during webinars to identify opportunities for outreach
- Close the gap between policy and operations by making excellent recommendations for the best, most effective, and creative answers to problems
- Analyze legislative policies and regulatory trends which impact the public interest
- Analyze webinar participation data, like feedback and recommendation and provide the reports to CMS (Centers for Medicare and Medicaid Services)
- Conduct research and provide employment aids to facilitate and promote business growth
- Generate suggestions for enhancement and investigate potential market strategies and trends for business optimization
- Adhere and report monthly changes to our stakeholders, by completing biweekly and monthly reports
- Draft and update operational documentation such as Standard Operating Procedures and policies changes
- Hosted and facilitated webinars for CMS
- Managed pre and post webinar deliverables, which included 508ing materials, and creating PowerPoint presentation
Marketing & Communication Specialist
Centene Corp.
11.2019 - 08.2021
- Directed specific Member Engagement and Communication initiatives for the improvement of member retention and engagement
- Offered corporate partners, health plans, and vendors strategic solutions for a variety of communication projects
- Identified and used internal and external market data, research insights, and possibilities to help create communications and engagement
- Identified opportunities to form business alliances with internal and external parties to aid in the advancement of strategic communication initiatives
- Developed a Medicare and Medicaid electronic library with member brochures and a range of healthcare subjects
- Developed and implemented communication strategies throughout the development of creative and content, regulatory reviews and approvals, and distribution, ensuring that key deliverables were met
- Produced informational pamphlets about COVID for vendors and members
Quality Insurance Coordinator
WellCare
03.2018 - 11.2019
- Established a tracking system on our team's SharePoint page to increase material development accuracy and timeliness
- Conducted cross-functional material audits
- Facilitated communication with Business Owners by coordinating member and provider correspondence, assisted with the creation of member and provider materials, and making content revisions
- Identified opportunities to enhance our department's performance and the Quality Communication Team's performance
- Facilitated a meeting between personnel and business owners to track project activity
- Helped identify technical problems and develop solutions for CAHPS
- Designed and arranged materials pertaining to CAHPS
Program Planner Analyst
University of South Florida
11.2016 - 03.2018
- Worked in areas of Hispanic health disparities
- Coordinated and provided healthcare enrollment under the Affordable Care Act
- Provided Medicaid enrollment to Florida families through the state program of Florida Covering Kids and Families
- Managed and engaged with multiple stakeholders across the state of Florida to increase enrollments in rural areas
- Partnered with companies like the Center for Medicaid and Medicare to conduct healthcare outreach for low-income families
- Oversaw data collection and management for cultural adaptation processed
- Developed, implemented and managed policies and procedure to ensure the success of the grant year
- Developed and presented information for local governments to target uninsured children and their families
Marketplace In Person Assister/Navigator
SRA International
11.2014 - 11.2016
- Helped consumers and small business determined the best health coverage options by educating them of what the Marketplace was and how to get enroll and health, and vision coverage
- Determined if consumers were eligible for Medicaid and completed their Medicaid application
- Organized outreach activities to reach families in need of health coverage
- Educated consumers on the Marketplace while also helping them understand the use Premium Tax Credits to help reduce their insurance cost
- Provided technical assistance for the application process
Education
Master of public health - Public Health Administration, Public Health Disparities
argosy university
05.2014
BACHELOR OF INTERDISCIPLINARY SOCIAL SCIENCE - Social Sciences, Communication and Sociology
UNIVERSITY OF SOUTH FLORIDA
05.2011
Associate of Arts - Business Administration
Keiser University
Melbourne, FL05-2004
Skills
- Bilingual - Spanish and English
- Effective research and development skills
- Proficient knowledge of Medicaid and Medicare policies and regulations
- Capacity to adjust to new public health regulations
- Experience working with at-risk populations
- Knowledgeable in public health education and promotion
- Practice in handling public health crisis
- Worked with data collection program
- Time management
- Technical writing skills
- Ability to conduct independent research
- Collaborated with other health providers
- Proven track record in creating instructional Medicaid pamphlets
- HIPAA and compliance training
- Experience in working and designing outreach initiatives to expand Medicaid coverage
Timeline
Healthcare Policy Consultant
ARDX
08.2021 - Current
Marketing & Communication Specialist
Centene Corp.
11.2019 - 08.2021
Quality Insurance Coordinator
WellCare
03.2018 - 11.2019
Program Planner Analyst
University of South Florida
11.2016 - 03.2018
Marketplace In Person Assister/Navigator
SRA International
11.2014 - 11.2016
Master of public health - Public Health Administration, Public Health Disparities
argosy university
BACHELOR OF INTERDISCIPLINARY SOCIAL SCIENCE - Social Sciences, Communication and Sociology
UNIVERSITY OF SOUTH FLORIDA
Associate of Arts - Business Administration
Keiser University