ANA FERNANDA FLORES PINEDA
Rialto,CA
Summary
Results-driven machine operator with a strong commitment to safety compliance and quality control. Proven ability to monitor production processes and train new team members, ensuring efficient operations and high standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Machine Operator
DOS AMIGOS MANAGEMENT
Irvine, California
11.2025 - Current
- Collaborated with team members to streamline production processes, enhancing workflow efficiency.
- Followed standard operating procedures to achieve quality control standards.
- Assisted in loading and unloading materials, contributing to optimized operation cycles.
- Maintained cleanliness and organization of work area for safety compliance.
- Monitored equipment performance and reported issues to maintenance team promptly.
- Adjusted machine settings based on product specifications during production runs.
- Record production information such as quantities produced and materials used on daily logs.
- Trained new operators and developed division training program to improve retention and support increased production.
Cashier
LOS COMPADRES BAR
San Bernardino, California
07.2022 - 10.2025
- Processed customer transactions with high accuracy and speed to enhance checkout efficiency.
- Maintained cleanliness and organization of the checkout area.
- Trained new cashiers on operational procedures to ensure consistent service standards.
- Provided excellent customer service to enhance guest experience.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Handled cash, credit, and electronic payments securely.
Collections Manager
BANCO AZTECA
ENSENADA, MEXICO
06.2012 - 02.2018
- Managed collections strategy, improving customer payment compliance rates.
- Resolved disputes and negotiated payment plans with customers directly.
- Coordinated communication with customers about outstanding balances, fostering stronger relationships and encouraging timely payments.
- Developed and implemented training programs for staff on effective collection techniques, enhancing team capabilities.
- Analyzed customer accounts to identify patterns in payment behavior.
Education
6TH SEMESTER - BUSSINESS ADMINISTRATION
COBACH
MEXICO06-2012
Skills
- Machine operation
- Equipment maintenance
- Quality control
- Production monitoring
- Safety compliance
- Heavy lifting
- Inventory management
- Heavy lifting
- Problem solving
- Team collaboration
- Effective communication
- Customer service
- Cash handling
- Cash management
- Collections management
- Bilingual ENGLISH and SPANISH
Certification
DRIVER LICENSE
Timeline
Machine Operator
DOS AMIGOS MANAGEMENT
11.2025 - Current
Cashier
LOS COMPADRES BAR
07.2022 - 10.2025
Collections Manager
BANCO AZTECA
06.2012 - 02.2018
6TH SEMESTER - BUSSINESS ADMINISTRATION
COBACH