Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
Language
5
5
years of professional experience
Work History
Front desk and medical assistant
Eye candy
Jacksonville, Fl
01.2021 - 09.2023
Professional SummaryBilingual (Spanish/English) professional with experience in front desk operations and medical assisting. Skilled in patient care, appointment scheduling, administrative tasks, and providing excellent customer service in fast-paced healthcare environments. Strong communication skills, detail-oriented, and committed to delivering high-quality patient support.Skills
Patient Scheduling & Coordination
Front Desk Operations
Medical Records Management
Insurance Verification
Customer Service
Vital Signs & Patient Preparation
Bilingual Communication (English/Spanish)
Front Desk Receptionist
Dental/Medical Office – Jacksonville, FL
– Present
Greet and assist patients in a professional and friendly manner
Assist providers during examinations and procedures
Take and record vital signs
Prepare patients for treatments
Sterilize instruments and maintain clean work areas
Update patient charts and medical records
Provide instructions to patients after visits
Education
High School Diploma or Equivalent
Languages
Spanish (Native)
English (Fluent)
Additional Information
Strong interpersonal and organizational skills
Ability to work in fast-paced environments
Reliable and punctual
Front Desk Receptionist
My Cosmetic Medical Center
Miami, FL
04.2018 - 09.2019
Professional SummaryBilingual (Spanish/English) professional with experience in front desk operations and medical assisting. Skilled in patient care, appointment scheduling, administrative tasks, and providing excellent customer service in fast-paced healthcare environments. Strong communication skills, detail-oriented, and committed to delivering high-quality patient support.Skills
Patient Scheduling & Coordination
Front Desk Operations
Medical Records Management
Insurance Verification
Customer Service
Vital Signs & Patient Preparation
Bilingual Communication (English/Spanish)
Data Entry & Office Software
Teamwork & Multitasking
Work Experience
Front Desk Receptionist
Dental/Medical Office – Jax – Present
Greet and assist patients in a professional and friendly manner
Schedule and confirm appointments
Answer phone calls and manage inquiries
Verify insurance and collect patient information
Maintain organized patient records
Process payments and handle billing support
Medical Assistant
Clinic / Dental Office – Jacksonville, FL
Assist providers during examinations and procedures
Take and record vital signs
Prepare patients for treatments
Sterilize instruments and maintain clean work areas
Update patient charts and medical records
Provide instructions to patients after visits
Education
High School Diploma or Equivalent
Languages
Spanish (Native)
English (Fluent)
Additional Information
Strong interpersonal and organizational skills
Ability to work in fast-paced environments
Reliable and punctual
Education
Englewood
Jacksonville , FL
Skills
Bilingual: English & Spanish Leadership/Management Skills: Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards Interpersonal Abilities: Proven relationship-builder with unsurpassed interpersonal skills Flexibility/Adaptability/Managing Multiple Priorities: Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects Planning/Organizing: Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation Computer/Technical Literacy: (Excel, Word, And PowerPoint & Adapt Suite): Computer-literate performer with extensive software proficiency covering wide variety of applications Analytical/Research: Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes