Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana G Mejia Aguilar

Germantown,MD

Summary

Detail-oriented Patient Services Coordinator with expertise in scheduling, patient care, and EMR management. Bilingual in English and Spanish, ensuring effective communication and coordination for optimal patient experiences.

Overview

11
11
years of professional experience

Work History

Patient Services Coordinator

Montgomery Village Eye Center
Gaithersburg, Maryland
11.2023 - Current
  • Answer Phone
  • Schedule Appointments
  • Patient Charting
  • Verifying Insurance Benefits
  • Pretesting patients before they see the doctor, such as autorefractions, IOP, and retinal screening.

Patient Services Coordinator

Urbana Eye Care
Frederick, Maryland
08.2020 - 10.2023
  • Assist With Manager duties
  • Answering Phones
  • Assist With Preliminary exams
  • Verifying Insurances
  • Billing out exams
  • Schedule appointments
  • Pretesting Patients before the see the Doctor

Patient Services Coordinator

MyEyeDr.
Olney, Maryland
03.2016 - 08.2020
  • Answered telephone calls to schedule appointments and answer patient questions.
  • Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
  • Schedule Appointments
  • Insertion & Removal Glasses
  • Pretesting Patients, before they see the Doctor.
  • Performed data entry into electronic health record system.
  • Ensured medical records were accurately updated with patient information.

Take-Out Specialist

Chipotle Mexican Grill
Silver Spring, Maryland
11.2014 - 11.2016
  • Prepared take-out orders with attention to detail and quality standards.
  • Maintained cleanliness and organization of the take-out area at all times.
  • Ensured accurate order fulfillment and timely service for customers.
  • Collaborated with kitchen staff to streamline order processing and delivery.
  • Handled cash transactions and processed payments efficiently at the register.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.

Education

High School Diploma -

James Hubert Blake
Silver Spring, MD
05-2012

Montgomery College
Rockville, MD

Skills

  • Patient Care
  • Scheduling
  • EMR
  • Microsoft Office
  • Bilingual, English and Spanish
  • Contact Lens Orders
  • Organizational Skills
  • Detail Oriented
  • Ability to work in a high pace environment
  • Front Desk
  • Call Center
  • Insurance Verification
  • Billing

Timeline

Patient Services Coordinator

Montgomery Village Eye Center
11.2023 - Current

Patient Services Coordinator

Urbana Eye Care
08.2020 - 10.2023

Patient Services Coordinator

MyEyeDr.
03.2016 - 08.2020

Take-Out Specialist

Chipotle Mexican Grill
11.2014 - 11.2016

High School Diploma -

James Hubert Blake

Montgomery College