Ana Gabriela Garcia
Pomona,CA
Summary
Customer-oriented, strategic-thinking Salesperson with over thirty years of experience in building relationships, cultivating partnerships, Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced.
Overview
29
29
years of professional experience
Work History
Clerk II
Bpusd
Baldwin Park, CA
08.2018 - Current
- Maintain all student record and files, Attendance, Reports, Answering phones, Dealing with parents
- Copied, sorted and filed records of office activities and business transactions.
- Developed detailed spreadsheets to track financial data and trends.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Assist parents with inquiries and complaints in a professional manner.
- Created memos, letters, emails, reports, presentations as requested by School principal.
- Answered phones in a courteous manner while providing excellent customer service.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Provided administrative support such as scheduling appointments or meetings.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
Business Owner
AAA Gabe Enterprise
San Antonio, TX
03.1995 - 06.2021
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Conducted regular meetings with employees to review progress towards company goals.
- Interviewed, trained and supervised employees.
Small Business Owner
La Fiesta Market
Pomona, CA
06.2016 - 06.2017
- Oversaw daily operations of small business including customer service and financial management.
- Studied business laws to comply with legal and administrative requirements.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Obtained financing to fund expenses for retail space, office equipment and hiring employees.
- Developed business plans and strategies to grow small business.
- Designed customer loyalty programs to increase sales revenue.
- Managed staff recruitment, hiring, training, and development.
- Prepared staff work schedules and assigned team members to specific duties.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
State Farm Intern
Maritza Gonzalez State Farm Agency
West Covina, CA
05.2014 - 11.2015
- Obtained Broker Life, Home, Auto & Health licenses
- Learned the operations of a State Farm Office
- Attended several community events to help educate the public regarding insurance needs
School Community Liaison, English Language Resource Aide (ELPA)
Baldwin Park School District, Kenmore Elementary, Sierra Vista High School
Baldwin Park, CA
05.2009 - 04.2014
- Facilitated workshops and trainings on a variety of topics for BPUSD Families.
- Developed and coordinated School program, meeting schedules and volunteer recruitment.
- Provided presentations on relevant topics to various Families within the school community.
- Identified new resources within community and met with School & District Personnel to discuss ways to blend such capabilities with current programs.
- Promoted community events and news through monthly newsletters, which were distributed to school families and community leaders.
- Provided community education about local medical facilities, Mental Health care and resources to enlighten and inform.
- Developed partnerships with organizations that serve similar communities in order to share resources.
- Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
- Organized and coordinated school meetings, forums, and events.
- Answered calls and interacted with community members to provide information on advocacy services.
- Provided information to access financial assistance, legal aid or housing.
- Coordinated volunteers who assist with special projects or events sponsored by BPUSD.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Gathered feedback from members of the community through surveys and interviews.
Education
Baldwin Park Class of 1987
California School of Notary Public 2004
San Jacinto College, General Education 2006-2007
Casualty Broker Agent, Property Broker Agent, Accident & Health, Life 07-2014
Skills
- Bilingual Spanish and English
- Excellent communication skills
- Enthusiastic
- Determined
- Motivated
- Ability to train and work efficiently with others
- Customer Engagement
- Relationship Selling
- Sales Process
- Networking
- Reference Selling
- Prospecting Skills
- Door-To-Door Sales
Position Held
- Clerk II, 08/2018, Present, Maintain all student record and files, Attendance, Reports, Answering phones, Dealing with parents
- Substitute Instructional aide, 11/2017, Present 2018, Rachel Holiday Children's Center, Assisted with care, and supervision as well as learning activities, Substitute Clerical
- State Farm Intern, 05/2014, 11/2015, Obtained Broker Life, Home, Auto & Health licenses. Learned the operations of a State Farm Office. Attended several community events to help educate the public regarding insurance needs.
- School Community Liaison, English Language Resource Aide (ELPA), 05/2009, 04/2014, Baldwin Park School District, Kenmore Elementary, Sierra Vista High School, Assisted families resolve issues and problems, provided community information, communicated with District personnel, conducted and translated school parent meetings, referred parents to various enrichment programs, translated in both English and Spanish, operated standard office equipment, performed all duties regarding CELDT Testing for EL students
- Guidance Technician, Campus Supervisor, Campus Security, Instructional Aide, 10/2005, 06/2008, Murrieta Valley Unified School District, Warm Springs Middle School, Murrieta Valley High School, Coordinated student registration, record keeping, scheduling appointments for school counselors, served as a liaison, supervised during breaks, lunch, before and after school, input discipline data, provided security during High School sporting events, assisted teachers with students
References
References are available upon request.
Languages
Spanish
Professional
Timeline
Clerk II
Bpusd
08.2018 - Current
Small Business Owner
La Fiesta Market
06.2016 - 06.2017
State Farm Intern
Maritza Gonzalez State Farm Agency
05.2014 - 11.2015
School Community Liaison, English Language Resource Aide (ELPA)
Baldwin Park School District, Kenmore Elementary, Sierra Vista High School
05.2009 - 04.2014
Business Owner
AAA Gabe Enterprise
03.1995 - 06.2021
Baldwin Park Class of 1987
California School of Notary Public 2004
San Jacinto College, General Education 2006-2007
Casualty Broker Agent, Property Broker Agent, Accident & Health, Life 07-2014
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