Anagha Rao

• Obtained client medical history, medication information, symptoms, and allergies.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Performed EKGs, phlebotomy, and other diagnostic tests, contributing to accurate and timely diagnoses.
• Taught patients about medications, procedures, and care plan instructions.

Lab Lead

• Train new Medical Assistants and Registered Nurses on essential laboratory equipment and procedures, including skill pass-offs.
• Maintain annual lab training compliance for over 40 clinical staff, ensuring up-to-date knowledge and safe practices.
• Conduct one-on-one follow-ups with staff after lab errors to identify root causes and provide targeted retraining, contributing to a 50% reduction in laboratory errors.
• Collaborate with team members and leadership to support continuous improvement in lab operations and patient safety.

• Organized and managed Community Engagement Learning Leadership Team's peer mentorship program, supporting over 100 new and continuing students in their academic and professional development.
• Served as the primary point of contact for all inquiries from prospective students, providing timely and informative guidance.
• Supported CEL program students throughout the capstone process from initial planning and execution to final completion, ensuring alignment with program goals and standards
• Fostered a collaborative and inclusive mentorship environment that enhanced student engagement and retention.

• Monitored medication storage area to maintain medication security and control.
• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
• Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
• Balanced the needs of 10+ patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.