Ana Giovanna (Gio) Tarantino
El Paso,TX
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2026
2026
years of professional experience
Work History
Authorization Quality Review Specialist
Veterans Benefits Administration - VA
El Paso, TX
01.2023 - Current
- Reviewed and analyzed claims for accuracy and compliance with federal regulations and VBA policy.
- Provided expert guidance on policy interpretation to support decision-making in claims adjudication.
- Identify systemic trends and deliver targeted corrective training to improve performance outcomes.
- Instructed PRE and POST on station VIP Training to new hires and VSR relocating to different working groups.
- Mentor VSR's, fostering professional growth and development within the team.
Certified Veterans Service Representative - Auth
Veterans Benefits Administration - VA
El Paso, TX
01.2014 - 01.2023
- Authorized Compensation and Pension benefits claims reviewing accuracy of claims processing and rating decisions for regulatory compliance.
- Ensured veterans notification of VBA decisions are complete and precisely followed current legislation and guidance.
- Coordinated and authorized attorney fee payment, withholdings calculations and system validations.
- Served as a WARTAC and Challenge Field instructor, delivering curriculum and mentoring new hires.
Veterans Service Representative - Public Contact
Veterans Benefits Administration - VA
El Paso, TX
01.2011 - 01.2014
- Conducted intake interviews and benefits counseling for veteran and families.
- Explained eligibility decisions, appeal processes and benefits adjustments.
- Advised veterans on benefits eligibility and application processes to enhance access to services.
- Conducted assessments of veteran needs, providing tailored recommendations for benefits and assistance.
- Coordinated outreach programs to educate veterans about available resources and support options (Town halls, VHA and VBA outreach events)
Admissions and Marketing Director
Ambrosio Guillen Texas State Veterans Home
El Paso, TX
01.2006 - 01.2008
- Developed and executed comprehensive marketing strategies to enhance brand visibility and community engagement.
- Analyzed market trends and consumer behavior to develop strategic decision-making and outreach initiatives.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Collaborated with Texas Veterans Commission, Veterans Land Board and VA representatives and ensured compliance with federal and state veterans regulations.
Owner and CEO
SGM International Health Insurance Marketing Company
La Paz, Bolivia
01.2000 - 01.2002
- Led International health insurance marketing and consulting firm.
- Negotiated national and international health insurance contracts.
- Directed strategic planning and financial management.
- Led a team of marketing professionals to execute innovative health insurance campaigns.
- Analyzed market trends to identify growth opportunities and adjust business strategy.
General Manager
Oasis De Salud (Prepaid Health Insurance Company)
La Paz, Bolivia
01.1992 - 01.1999
- Developed Bolivia's first prepaid health insurance program with provider network.
- Expanded operation to four major cities in the country.
- Led regulatory negotiations resulting in national health insurance legislation as elected representative in the country.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Program Manager
United Nations Development Program - UNDP
La Paz, Bolivia
1989 - 1992
- Served as assistant administrator and confidant to United Nations Field Advisor in Bolivia.
- Managed $12M annual portfolio of 10 government supported development projects.
- Coordinated the preparation, completion and dissemination of complex project plans for submission to Bolivian government institutions and the UN Headquarters for authorization and funding.
- Resolved Administrative and operational conflicts and provided continual oversight of projects and program activities.
Earlier Carrier Path
Various
La Paz, Bolivia
1988 - 1989
- Operations Manager - EP Fitness (2004 -2006)
- Customer Service Supervisor - International Med-CARE (2003 - 2004)
- Department Assistant - Lloyd Aereo Boliviano (1981 - 1989)
Education
Master of Science - Hospital Administration
UCB - Harvard Institute For International Development Dev.
La Paz - Bolivia12-1999
Bachelor of Science - Bussiness Administration
Universidad Mayor De San Simon
Cochabamba - Bolivia12-1992
Skills
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Professionalism
Languages
Spanish
Native or Bilingual
German
Professional Working
Timeline
Authorization Quality Review Specialist
Veterans Benefits Administration - VA
01.2023 - Current
Certified Veterans Service Representative - Auth
Veterans Benefits Administration - VA
01.2014 - 01.2023
Veterans Service Representative - Public Contact
Veterans Benefits Administration - VA
01.2011 - 01.2014
Admissions and Marketing Director
Ambrosio Guillen Texas State Veterans Home
01.2006 - 01.2008
Owner and CEO
SGM International Health Insurance Marketing Company
01.2000 - 01.2002
General Manager
Oasis De Salud (Prepaid Health Insurance Company)
01.1992 - 01.1999
Program Manager
United Nations Development Program - UNDP
1989 - 1992
Earlier Carrier Path
Various
1988 - 1989
Master of Science - Hospital Administration
UCB - Harvard Institute For International Development Dev.
Bachelor of Science - Bussiness Administration
Universidad Mayor De San Simon