Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
5
5
years of professional experience
Work History
Vehicle Mechanic
United States Air Force National Guard
Charlotte, NC
02.2025 - Current
Graduated Basic Military Training
Graduated Technical School with certificate of training in Interservice Mechanic Apprentice Course
Graduated Technical school with certificate of training in Firefighting & Refueling Vehicle & Equipment Maintenance Apprentice
Completed required on-the-job training days
Repaired and replaced worn and damaged components.
Streamlined repair processes with thorough documentation of all completed tasks, ensuring accurate records for future reference.
Diagnosed and repaired mechanical issues on various military vehicles, ensuring optimal performance and safety standards.
Dental Assistant
Albemarle Road Family Dentistry
Charlotte, NC
05.2024 - 01.2025
Prepared treatment rooms and sterilized instruments to ensure safety and compliance.
Exposed, developed and mounted dental x-rays.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Trained new staff on office protocols and patient interaction best practices for consistency.
Educated patients on post-operative care and oral hygiene practices for improved outcomes.
Restaurant Worker
The Bridge Restaurant
Indian Trail, NC
12.2020 - 02.2024
Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
Adapted quickly to new tasks and responsibilities within fast-paced environment.
Learned and operated point-of-sale system for accurate order processing.
Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
Team Member
Chick-fil-A
Charlotte, NC
06.2022 - 08.2023
Collaborated with team to streamline operational processes and enhance workflow efficiency.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.