Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Covenant Transport
Chattanooga, TN
05.2024 - 10.2024
Checked truck compliance with safety regulations pre-trip and post-trip.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Communicated with dispatchers regarding pickup and delivery times.
Followed appropriate safety procedures for transporting hazardous materials when applicable.
Verified load against shipping papers to ensure accuracy of shipment.
Managed personal driving time according to Hours of Service regulations.
Cashier/Order Packer
Bojangles' Famous Chicken 'n Biscuits
Benson, NC
11.2021 - 02.2024
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Online Personal Shopper Team Lead
Walmart
Clayton, NC
02.2021 - 04.2022
Created personalized shopping experiences for each customer.
Assisted in selecting items according to customer preferences.
Maintained accurate records of orders, returns, exchanges and payments.
Ensured compliance with applicable laws regarding online commerce transactions.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Developed strategies to increase team productivity and improve customer service levels.
Trained new staff in relevant processes and procedures.
Ensured compliance with company policies and procedures throughout the team.
Monitored team performance against targets, taking corrective action where necessary.
Supported the manager in developing plans for future projects, initiatives and objectives.
Collaborated with other departments to develop effective solutions that meet customer needs.
Warehouse Packer
OPW Fueling Containment Systems
Smithfield, NC
08.2020 - 02.2021
Verified accuracy of items picked against packing list.
Labeled boxes, containers, and pallets for shipment purposes.
Assembled and packed orders according to customer specifications.
Collected empty pallets for reuse or disposal in accordance with company policy.
Operated forklift to move, load, and unload materials from trucks or other vehicles.
Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
Weighed packages prior to shipping to ensure compliance with weight regulations.
Cashier/Order Packer
Zaxby's Chicken Fingers & Buffalo Wings
Smithfield, NC
07.2018 - 08.2020
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Assisted customers over the phone regarding store operations, product information and order placement.
Ensured compliance with all safety regulations within the store environment.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.