Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anahi Gonzalez

Richmond,CA

Summary

Dynamic and dedicated professional with experience at San Pablo Lytton Casino, excelling in emergency response and incident reporting. Proven ability to provide compassionate care as a Certified Nurse Assistant, ensuring patient satisfaction. Bilingual in Spanish, adept at maintaining confidentiality and enhancing communication in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

San Pablo Lytton Casino
08.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Wrote detailed reports of all security breaches and investigations.

Certified Nurse Assistant Student

Vasco Career College
11.2024 - 01.2025
  • Improved patient satisfaction by providing compassionate and attentive care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Personal assistant

The Latina Center
02.2022 - 08.2022
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Used discretion when handling confidential information.

Financial Aid Office Assistant

Contra Costa College
08.2021 - 01.2022
  • Assisted families in understanding available loan options, empowering them to make better-informed decisions about borrowing.
  • Managed multiple deadlines effectively, ensuring prompt processing of all required documentation.
  • Provided excellent customer service by promptly addressing phone calls and email inquiries from students and parents regarding their financial aid status.
  • Maintained strict confidentiality, protecting sensitive student data and adhering to privacy regulations.

Education

No Degree - Certified Nurse Assistant

Vasco Career College
El Cerrito, CA
01-2025

High School Diploma -

Richmond High School
Richmond, CA
06-2021

Skills

  • Report writing
  • Incident reporting
  • Emergency response
  • Fluent in Spanish
  • HIPAA compliance
  • Companionship and emotional support

Certification

  • CNA - Certified Nurse Assistant
  • CPR - Cardiopulmonary Resuscitation
  • BLS - Basic Life Support

Languages

Spanish
Native or Bilingual

Timeline

Certified Nurse Assistant Student

Vasco Career College
11.2024 - 01.2025

Security Officer

San Pablo Lytton Casino
08.2023 - Current

Personal assistant

The Latina Center
02.2022 - 08.2022

Financial Aid Office Assistant

Contra Costa College
08.2021 - 01.2022

No Degree - Certified Nurse Assistant

Vasco Career College

High School Diploma -

Richmond High School