ANAHI MURILLO
Summary
Dedicated and results-oriented customer service professional with six years of experience in delivering exceptional support to clients. Proficient in handling inquiries, resolving issues, and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Hostess
Mr. T Restaurant
03.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Accommodated special seating requests for guests to enhance satisfaction.
Treatment Plan Coordinator
RifkinRaanan DDS
08.2020 - 08.2023
- Create treatment plans and educate patients on their dedicated treatments.
- Greet patients and record necessary documentation and payments.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Hostess
Pump Restaurant
06.2019 - 02.2023
- Provides guests with a pleasant experience while accommodating their needs.
- Answered customer questions about hours, seating, and menu information.
- Manage other hostesses on best practices for dealing with customers.
Sales Associate
Aldo
09.2018 - 11.2019
- Delivered a high level of assistance by locating products and checking store systems within the business directory.
- Organized store racks and shelves to maintain floor visual appeal.
- Helped customers locate products and checked store system for merchandise at other sites.
Hostess
Toast Bakery Cafe
07.2016 - 03.2019
- Greeted customers, cleaned tables, and assisted customers as they waited for their seats.
- On-boarded and supervised other hostesses.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Los Angeles High School of The Arts, Angeles
Los Angeles, CA02.2018
Skills
- Ability to Work Under Pressure Expert
- Ability to Work in a Team Expert
- Effective Time Management Expert
- Customer Service Expert
- Good Communication Expert
- Excellent Data Entry
- Excellent Computer Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Mr. T Restaurant
03.2023 - Current
Treatment Plan Coordinator
RifkinRaanan DDS
08.2020 - 08.2023
Hostess
Pump Restaurant
06.2019 - 02.2023
Sales Associate
Aldo
09.2018 - 11.2019
Hostess
Toast Bakery Cafe
07.2016 - 03.2019
High School Diploma -
Los Angeles High School of The Arts, Angeles
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