Anahi Rea-Estrada
Markleeville,CA
Summary
Dynamic accounting professional with experience at American Hispanic Associated Services, excelling in payroll administration and accounts management. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Bilingual in Spanish and English, I thrive in fast-paced environments, ensuring operational efficiency and fostering positive relationships with clients.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Accounting Assistant
American Hispanic Associated Services
South Lake Tahoe, CA
01.2024 - Current
- Assist with day-to-day accounting operations, including accounts payable, accounts receivable, and payroll.
- Help maintain accurate financial records and generate reports for senior accountants.
- Support the preparation of tax filings and other regulatory documents.
Arcade Attendant Lead
Ceasers Entertainment
Stateline, NV
03.2021 - 08.2024
- Supervised team of arcade attendants to ensure optimal operations and customer service excellence.
- Trained and mentored new staff, promoting a collaborative and productive work environment.
- Resolved customer complaints swiftly to enhance guest experience and satisfaction.
- Managed inventory effectively, maintaining stocked machines with tickets and supplies.
- Conducted regular cleaning and maintenance of machines to ensure safety and cleanliness.
- Monitored activities within arcade, enforcing safety policies and compliance with standards.
- Assisted in organizing promotions and events to attract customers and boost engagement.
- Handled cash transactions accurately, adhering strictly to company protocols.
Laundry Attendant
Big Pines Mountain House
South Lake Tahoe, CA
08.2018 - 08.2020
- Delivered laundry services while maintaining facility cleanliness.
- Collaborated with team members to support efficient operations and enhance guest satisfaction.
- Engaged with guests to fulfill needs and resolve concerns promptly.
Front Desk Clerk
Big Pines Mountain House
South Lake Tahoe, CA
07.2019 - 08.2019
- Assisted with booking reservations, answering emails, and managing phone inquiries.
- Provided excellent customer service by answering questions and resolving guest concerns.
Education
Bachelor's degree - Accounting
University of Nevada-Reno
Reno, NV12.2026
AAS-T - Business
Lake Tahoe Community College
South Lake Tahoe, CA06.2023
Skills
- Spanish language proficiency
- Payroll administration
- Microsoft Excel expertise
- Attention to detail
- MS Office applications
- Accounts receivable management
- Accounts payable management
- English language proficiency
- Communication skills
- Customer relationship management
Certification
Driver's License
Languages
Spanish
Native/ Bilingual
Timeline
Accounting Assistant
American Hispanic Associated Services
01.2024 - Current
Arcade Attendant Lead
Ceasers Entertainment
03.2021 - 08.2024
Front Desk Clerk
Big Pines Mountain House
07.2019 - 08.2019
Laundry Attendant
Big Pines Mountain House
08.2018 - 08.2020
Bachelor's degree - Accounting
University of Nevada-Reno
AAS-T - Business
Lake Tahoe Community College