Anahi Tello
McAllen,TX
Summary
Energetic college student with dedication to achieving high level of customer service across various industries. Seeking opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Nanny
Lucia Thompson
McAllen, TX
06.2023 - Current
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Monitored playtime to prevent overuse of technology, television, or other influences.
- Documented and communicated daily reports outlining each child's daily activities.
- Planned age-appropriate educational activities designed to promote learning and development.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Assisted with homework, tutoring and school projects as needed.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Led hands-on activities consistent with child's interests and skills.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Provided supervision and guidance to ensure safety of children in all situations.
Sales
By Maxwells Boutique & Blowout Bar
Mcallen, TX
08.2022 - 08.2023
- Greeted customers and provided assistance with product selection.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Informed customers about current promotions and discounts.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Conducted periodic audits of merchandise pricing accuracy.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Fostered relationships with customers to expand customer base and retain business.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Maintained records related to sales for store management.
- Maintained cleanliness of the sales floor area at all times.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Greeted customers to determine wants or needs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Clerk/Runner
Genuine Health Care Services
McAllen, TX
05.2021 - 08.2021
- Scanned documents into digital formats ensuring accuracy of content.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Answered phones in a courteous manner while providing excellent customer service.
- Coordinated travel arrangements for office personnel.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Inventoried and ordered materials, supplies and services.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
Education
High School Diploma -
Mcallen High School
Mcallen, TX05-2023
Some College (No Degree) - Forensic Science
UTRGV
EdinburgSkills
- Strong attention to detail
- Ability to create welcoming and collaborative environments
- Effective communication skills
- Honest & Reliable
- Quick Learner
- Punctual & Adaptive to schedule
- Flexible
- Knowledge in computers
- Completes projects
- Team Player
- Bilingual- Spanish/English
- Clean and Organized
References
References available upon request.
Timeline
Nanny
Lucia Thompson
06.2023 - Current
Sales
By Maxwells Boutique & Blowout Bar
08.2022 - 08.2023
Clerk/Runner
Genuine Health Care Services
05.2021 - 08.2021
High School Diploma -
Mcallen High School
Some College (No Degree) - Forensic Science
UTRGV