Anahi Vega
RoHealth
Bellflower,CA
1
Certification
5
years of professional experience
Dedicated and hardworking food service and customer service professional with several years of hands-on experience providing excellent service in fast-paced environments. Skilled in creating positive customer experiences, maintaining clean and organized workspaces, handling multiple responsibilities efficiently, and staying calm and professional under pressure. A strong communicator who works well with both customers and coworkers, listens carefully, and responds quickly to changing situations and customer needs. Known for being dependable, attentive to detail, professional, and quick on my feet when solving problems or adapting to busy environments. Experienced in maintaining high standards of cleanliness, following workplace procedures, assisting with daily operations, and ensuring customers feel welcomed and valued. I take pride in my work, learn quickly, and bring a positive, professional attitude to every shift.
Work History
Paraprofessional
5 Months- Facilitated small group instruction to enhance student comprehension of core subjects and learning objectives.
- Assisted teachers in implementing individualized education plans for diverse student needs.
- Supported classroom management by reinforcing behavioral expectations and promoting positive interactions among students.
- Developed instructional materials and resources to supplement curriculum and engage students effectively.
- Collaborated with special education staff to provide tailored support for students with disabilities, ensuring inclusivity.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented feedback mechanisms to identify areas for process improvement and client needs.
- Managed escalated inquiries, ensuring timely resolutions aligned with company policies.
Crew Trainer
4 Years 2 Months- Trained new crew members on operational procedures and customer service standards.
- Conducted routine performance evaluations to ensure adherence to quality and efficiency benchmarks.
- Developed training materials that enhanced onboarding processes and improved staff retention.
- Mentored team members, fostering a culture of teamwork and collaboration within the restaurant.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Developed strong relationships with regular customers through personalized service.
- Provided exceptional customer service by anticipating guest needs and addressing concerns promptly.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Caretaker
2 Years 9 Months- Balanced schedules for rest, active play, and instruction to support children's development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
- Encouraged creative expression through arts and crafts activities, nurturing each child's artistic talents.
- Coordinated daily routines for multiple children, managing various tasks while ensuring a calm environment.
- Provided nutritious meals and snacks for children, keeping in mind individual dietary requirements and restrictions.
- Coordinated with caretakers to ensure consistent care across settings. to provide consistent care across various settings.
- Managed inventory of cleaning supplies and materials, optimizing resource availability for daily tasks.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Education
Bachelor of Science - Education
- Ranked in Top 15% of English & Writing class
High School Diploma
- Capstone Project: Campus Waste Management Initiative, Project Member — Helped improve campus cleanliness by promoting proper trash can usage, participating in campus clean-up efforts, and assisting with the placement of additional trash cans in areas that needed them.
Skills
Bilingual (English/Spanish)
Customer Service
Customer complaint resolution
POS System Operations
Organizational Skills
Resource Management
Material Organization
Merchandise Restocking
Nutritional Planning
Adaptability
Professional communication
Email etiquette
Certification
- First Aid/CPR Certified
- ServSafe
Timeline
Paraprofessional
RoHealth
03.2026 - CurrentRead More
Crew Trainer
Raising Cane's Restaurants
01.2022 - 03.2026Read More
Caretaker
Freedom City Church
03.2021 - 12.2023Read More
California State University, Los Angeles
Bachelor of Science from Education
Read More
John Muir High School Early College Magnet
High School Diploma
Read More