Anahi Velazquez
Lancaster,CA
Summary
Bilingual college student with experience as a receptionist in a nursing home setting. Skilled in communication, customer service, organization, and supporting daily front-desk operations. Dependable and adaptable, with experience assisting residents, visitors, and staff in a professional environment.
Overview
1
1
year of professional experience
Work History
Receptionist
North Valley Nursing Center
Tujunga, California
02.2026 - Current
- Greet residents, visitors, and staff while maintaining a welcoming and professional front-desk environment.
- Answer incoming phone calls and direct callers to the appropriate departments and nursing stations.
- Assist visitors with general questions and direct them to the appropriate staff member when additional assistance is needed.
- Monitored residents in lobby and communicated safety concerns to staff, contributing to a secure environment.
- Prepare daily front-desk materials, including the patient census and visitor sign-in log.
- Secure unclaimed packages in designated storage at the end of the closing shift.
- Performed basic administrative tasks, including printing, copying, and organizing documents.
- Maintain the appearance and organization of the lobby and reception area.
Education
Communications
Antelope Valley College
Lancaster, CA05-2027
High School Diploma -
William J "Pete" Knight Highschool
Palmdale06-2025
Skills
- Effective communication
- Customer service
- Front desk operation
- Time management
- Multi-line telephone skills
- Organization skills
- Intermediate Spanish speaking
Timeline
Receptionist
North Valley Nursing Center
02.2026 - Current
Communications
Antelope Valley College
High School Diploma -
William J "Pete" Knight Highschool