Adept at independently managing client requests, billing needs and administrative functions. Knowledgeable about reviewing contracts and other paperwork to complete accurate bills. Produces professional correspondence and statements for business needs.
Overview
13
13
years of professional experience
Work History
OWNER CEO
FOREVER HOME HEALTH CARE INC
Burbank, CA
04.2021 - Current
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Administrator
Crystal Health Services
Burbank, CA
08.2019 - Current
Organized and directed the daily operations of the office
Implemented changes within the office as directed by the DPCS or other C-level associates
Assisted with implementing and overseeing the quality management system
Managed, scheduled, and coordinated caregiver staff based on assessment and care plan information for clients
Maintained and oversaw agency budgeting and accounting, including payroll processing, working with tax accountants, and assisting in creating financially related procedures and policies
Created client welcome packets, prospective client packets, new hire packets, employee handbooks, and other public information materials
Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
Administrator
First Bell Home Health Care
Glendale, CA
01.2019 - Current
Organized and directed the daily operations of the office
Implemented changes within the office as directed by the DPCS or other C-level associates.
Billing Administrator
General Medical Transportation
Sunland, CA
12.2018 - 01.2024
Handled all aspects of billing and administrative operations
Scheduled meetings and appointments
Validated insurance and processed payments
Conducted billing research and performed account collections
Handled confidential information
Managed audits
Data entry
Office management
Meeting minutes
Travel arrangements.
Administrator
Dew Senior Health
Burbank, CA
08.2019 - 05.2023
Organized and directed the daily operations of the office
Implemented changes within the office as directed by the DPCS or other C-level associates
Assisted with implementing and overseeing the quality management system
Managed, scheduled, and coordinated caregiver staff based on assessment and care plan information for clients
Maintained and oversaw agency budgeting and accounting, including payroll processing, working with tax accountants, and assisting in creating financially related procedures and policies
Created client welcome packets, prospective client packets, new hire packets, employee handbooks, and other public information materials
Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
Assistant Administrator
Home Health 2U, Inc.
Burbank, CA
11.2016 - 09.2018
Organized and directed the daily operations of the office
Implemented changes within the office as directed by the Administrator/DPCS or C-level associates
Assisted with implementing and overseeing the quality management system
Managed, scheduled, and coordinated caregiver staff based on assessment and care plan information for clients
Maintained and oversaw agency budgeting and accounting, including payroll processing, working with tax accountants, and assisting in creating financially related procedures and policies
Created client welcome packets, prospective client packets, new hire packets, employee handbooks, and other public information materials
Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
Office Administration Manager
Dream Touch Physical Therapy
Los Angeles, CA
08.2014 - 10.2016
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
Increased office organization by developing filing system and customer database protocols
Directed all inbound and outbound communications between staff and customers
Developed intra-office communication protocols
Managed full cycle recruitment and selection processes, including conducting job analysis, planning, and managing recruitments, and evaluating applicant qualifications
Updated existing employee paperwork and records
Developed job announcements and advertising plans
Supported full cycle payroll for all employees (reconciled data, identified and corrected errors, and uploaded info to payroll system)
Supported office needs including taking messages, scanning documents and routing business correspondence.
Office Administrative Assistant
Avoyan v Synergy Hematology - Oncology Medical Assistant
Los Angeles, CA
01.2013 - 01.2014
Answered phones to direct callers, schedule appointments and provide general office information
Set up and maintained physical and electronic filing systems to maintain organizational efficiency
Guided administrative and professional staff through computer and software problems
Assisted with payroll preparation and entered data into cumulative payroll document
Obtained scanned records and uploaded to database
Oversaw office inventory by restocking supplies and submitting purchase orders
Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
Sales Associate
Mood of Leather
Los Angeles, CA
01.2011 - 01.2013
Helped customers
Stocked merchandise
Unboxed new merchandise
Operated a POS System
Education
Associate of Science - Business Administration
Los Angeles City College
01.2015
Translation And Computer Skills -
Foreign Languages and Literatures
06.2010
High School Diploma -
Daniel Varujan
05.2007
Skills
Fiscal reporting
Invoicing proficiency
Medical transport billing
Accounts receivable expertise
Timeline
OWNER CEO
FOREVER HOME HEALTH CARE INC
04.2021 - Current
Administrator
Crystal Health Services
08.2019 - Current
Administrator
Dew Senior Health
08.2019 - 05.2023
Administrator
First Bell Home Health Care
01.2019 - Current
Billing Administrator
General Medical Transportation
12.2018 - 01.2024
Assistant Administrator
Home Health 2U, Inc.
11.2016 - 09.2018
Office Administration Manager
Dream Touch Physical Therapy
08.2014 - 10.2016
Office Administrative Assistant
Avoyan v Synergy Hematology - Oncology Medical Assistant