Verifying patients' insurance coverage, processing insurance claims, and assisting patients with billing
inquiries and payment processing
Maintaining accurate and up-to-date patient records, including personal information, medical history,
treatment plans, and financial transactions
Welcoming patients, checking them in, and verifying their personal and insurance information
Collaborating with dentists, dental hygienists, and other staff members to ensure smooth patient flow,
communicate treatment plans, and address any patient concerns or special requirements
Contacting patients for follow-up appointments, sending reminders for upcoming visits, managing the recall
system to ensure regular patient check-ups.
Front Desk Associate
Molteni and C
Los Angeles, California
04.2023 - 07.2023
Greeting and welcoming guests or customers with a friendly and professional demeanor
Performing administrative tasks such as data entry, filing, and maintaining records
Answering phone calls, inquiries, and directing them to the appropriate department or staff member
Handling incoming and outgoing mail, packages, and deliveries
Managing and coordinating appointments, maintaining schedules and sending reminders.
Personal Assistant
Izolda Margolin
Chino Hills, California
10.2022 - 07.2023
Oversee the overall management of the household, including coordinating schedules, managing household staff,
and overseeing maintenance and repairs
Run errands and handle various shopping tasks, such as grocery shopping, picking up prescriptions, and
purchasing household supplies.
Personal Jeweler
Ben Bridge Jeweler Inc
Rancho Cucamonga, California
07.2022 - 12.2022
Assist customers in product selection and answer any questions about the material, production, or style
Resolve customer complaints regarding sales and service
Confer with management to offer feedback on operations and promotions based on customer
preferences and purchasing habits
Build and maintain strong client relationships to ensure leads and future business.
Assistant Manager/Acting Manager
Pandora, Glendale California, Jewelry Store
03.2019 - 01.2022
Supported, and supervised store opening and closing procedures including bank deposits and securing the store
Managed inventory and employee shift schedules
Fostered excellent customer service to exceed customer expectations and build long lasting relationships.