ANAHLEE HERNANDEZ
League City
Summary
Seeking a position where my skills and expertise will be utilized.
Well-rounded Office manager possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
9
9
years of professional experience
Work History
Office Manager
Chavez Law Firm
10.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Achieved successful case resolutions by closely managing and organizing client files.
- Built strong relationships with clients to provide empathetic support during their recovery journey.
- Managed and updated case files regularly, ensuring all relevant information was easily accessible by team members when needed.
- Ensured thorough documentation, resulting in an organized and streamlined process for each case.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted intake interviews with new clients, gathering critical information to build a solid foundation for their case.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- E-file
- Drafted up Notices and Motions
- Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
Office Manager
Texas Imaging Network
04.2021 - 06.2024
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Interpreted and communicated work procedures and company policies to staff
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Managed office budget to handle inventory, postage and vendor services
- Used judgment and initiative in handling confidential matters and requests
- Managed office inventory and placed new supply orders
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts
Receptionist
Cummins Sales -N- Service
12.2019 - 04.2021
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Sorted incoming mail and directed to correct personnel each day
- Answered and directed incoming calls using multi-line telephone system
- Greeted and directed visitors to appropriate personnel and answered calls and emails daily
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Updated and recorded customer or client information to maintain accounts
- Greeted customers, answered general questions and directed to appropriate locations
- Maintained client accounts by obtaining, recording and updating personal and financial information
- Sorted invoices for accounting department by date stamping and filing by vendor code
Receptionist
Darr Equipment Co
07.2018 - 09.2019
- Scheduled and confirmed appointments and meetings for management team
- Supervised setup of conference rooms for meetings and office events in common areas
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Sorted incoming mail and directed to correct personnel each day
- Answered and directed incoming calls using multi-line telephone system
- Maintained daily calendars, set appointments with clients and planned daily office events
Receptionist
Service Steel Warehouse
10.2015 - 07.2018
- Manage administrative functions for office
- Record keeping
- Assuring all calls were directed to correct party
- Verify purchase orders
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Maintained daily calendars, set appointments with clients and planned daily office events
- Transmitted information or documents to customers through email, mailings or facsimile machine
- Scheduled appointments and maintained and updated appointment calendars
Trainer-Hostess
Dos Mas
10.2015 - 04.2017
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
- Supervised team of employees in maintaining positive and productive atmosphere to enhance employee experience
- Minimized customer wait time
- Maximized table usage
- Assured all customers were accommodated for
- Explained goals and expectations required of trainees
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Delegated work to staff, setting priorities and goals
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory
- Prepared workstations with ingredients and tools to increase efficiency
Education
High School Diploma -
Houston Can Academy
Houston, TXSkills
- Work Planning and Prioritization
- Verbal and Written Communication
- Team Leadership
- Recruitment and Hiring
- Documentation and Reporting
- Performance Evaluations
- Administration and Reporting
- Scheduling and Coordinating
- Problem Resolution
- Staff Training
- Managing Operations and Efficiency
- Customer Relations
- File and Data Retrieval Systems
- Office management
- Organizational skills
- Payroll processing
Languages
Spanish
Timeline
Office Manager
Chavez Law Firm
10.2024 - Current
Office Manager
Texas Imaging Network
04.2021 - 06.2024
Receptionist
Cummins Sales -N- Service
12.2019 - 04.2021
Receptionist
Darr Equipment Co
07.2018 - 09.2019
Receptionist
Service Steel Warehouse
10.2015 - 07.2018
Trainer-Hostess
Dos Mas
10.2015 - 04.2017
High School Diploma -
Houston Can Academy
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